Guest Services, Customer Service​/HelpDesk

Job Details

Location:

Park Ridge - Park Ridge, IL 60068

Salary Range: $20.00 - $21.00 Hourly

Shift: Day (Mon‑Fri 8:30AM – 5:00PM)

We are seeking a Guest Service professional to provide a great guest experience to our patients and visitors at the hospital.

• Competitive wages and incredible experience
• Medical benefits through United Health Care
• Dental benefits – Principal
• Vision benefits – Principal
• 401(k) with 4% match
• Experience at a top healthcare organization
• Performance bonus program
• Fun team environment
• Opportunities for career advancement in one of the country's fastest growing companies

• Greet all patients in a welcoming manner
• Patient screening
• Wheelchair and sanitation assistance
• Communicate with guests effectively and offer way‑finding
• Identify additional customer service opportunities
• Maintain strict patient confidentiality at all times
• Perform other related duties required to maintain a compassionate and safe environment for all patients, guests, and medical personnel

• Positive and friendly attitude
• COVID-19 vaccination
• Clean-cut appearance
• Fluent in English and well spoken
• Must have reliable transportation
• Must be able to pass a criminal background check
• Minimum 2years customer service experience