Sr DevOps Engineer

PCMI is a fast-growing global SaaS company and a market leader in extended warranty, F&I, and service contract administration. Our platform automates the entire product lifecycle for customers worldwide — and we're just getting started. With teams across North America (US & Canada), Europe (Poland), and Asia (India), we're modernizing our architecture, embedding AI across our products, and scaling to meet growing demand.

We move fast, we build with purpose, and we're hiring leaders who want to shape what comes next.

The Sr Dev Ops Engineer will be responsible for developing and maintaining tools for releasing software to PCMI clients. This role will own installations of Team City and Octopus along with the existing build and deployment pipelines. This role will be responsible for enhancing the existing pipelines and creating new pipelines in Azure Dev Ops for new applications.

• Oversee the process of releasing PCMI software to our clients.
• Act as a Subject Matter Expert in building and delivering software and Dev Ops using best practices.
• Troubleshoot issues that occur during the build/deployment process.
• Design, implement, and manage automated processes for infrastructure provisioning, configuration management, and application deployment.
• Build and maintain CI/CD pipelines using Azure Dev Ops, Team City and Octopus Deploy. Create infrastructure-as-code to create repeatable and reliable infrastructure change processes.
• Manage and optimize cloud infrastructure on Azure.
• Collaborate with development, QA, and operations teams to implement Dev Ops best practices.
• Troubleshoot and resolve issues in development, test, and production environments.
• Implement and manage observability and alerting solutions to ensure system health and performance.
• Support efforts to improve system security and compliance.
• Document processes and procedures for internal use.

• Bachelor’s degree in Computer Science or related field or equivalent work experience.
• 5+ years prior experience in a Release Engineer/Dev Ops Engineer role.
• Knowledge of technologies:
  Azure Dev Ops, Bicep, Terraform, Team City, Octopus, Power Shell, .NET, .NET Framework, MSSQL;
  Open Telemetry, Grafana, Dynatrace, or Equivalent observability stack.
• Strong understanding of GIT version control system. Extensive experience with CI/CD tools, specifically Team City and Octopus Deploy.
• Proficiency in scripting languages, particularly Power Shell.
• Deep knowledge of cloud platforms, especially Azure.
• Experience with Windows Server administration.
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Familiarity with infrastructure as code (e.g., Terraform, Ansible).

• Competitive Compensation from $110,000-$120,000
• Comprehensive Benefit Package**
  • Health, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Short & Long Term Disability Insurance
  • Company-paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Accident Insurance
  • Employee Assistance Program
  • 401(k) with generous Company Match
  • Commuter Benefits
• Paid Time Off accrued per pay period
• 10 Paid Holidays
• Paid Parental Leave
• Professional Development Opportunities
• Employee Events
• Wellness Programs
• Employee Discount Programs
• Office in Park Ridge, IL - Convenient location to Blue Line
• Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related aspects.
• Eligible to enroll the first day of employment for immediate coverage.

Although the role is open to remote candidates, PCMI can only hire employees in the following states:

• AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, WI

It is required for this role to be in the Park Ridge, IL office 2 days per week if candidate is located in the Chicagoland area.