Gift Shop Clerk

Major Responsibilities

• Assists customers with sales and satisfaction and suggests substitute items if requested item is not available.
• Discourages shoplifting by being aware of all customers and circulating throughout the shop.
• Assists in setting up original displays of merchandise. Assists in the buying process and recommends merchandise based on customer preference.
• Checks in magazines and cards and also maintains the candy supply and restocks items as needed from the storeroom.
• Knows procedure for pricing merchandise and the procedure used to process the paperwork.
• Maintains accurate bookkeeping records, including daily balancing and preparing cash and bank deposits.
• Accepts orders for special flower requests, places orders, and notifies customers of receipt.
• Works on the cash register and handles credits and over-rings. Corrects errors on the register. Installs new register tape as needed.
• May prepare and serves snacks, beverages, sandwiches and other food items.
• Maintains the appearance and sanitation of the Gift Shop through routine dusting and cleaning.

• None Required.

• High School Graduate.

• No experience required.

• Excellent customer service, human relations and verbal communication skills.
• Ability to perform basic mathematical calculations.

• Must be able to bend adequately to lift, move, pack and unpack boxes.
• Must be able to utilize a step stool to reach items and dust shelves.
• Incumbent must also be able to stand for long periods of time.
• Subject to possible verbal abuse from dealing with customers.
• Operates all equipment necessary to perform the job.
• Must be able to use hands with fine manipulation when using computer keyboard, cash register, and retail items.
• Must be able to occasionally lift up to 35 lb.
• Must have functional vision, speech, and hearing.