Facilities Maintenance Dispatcher

Overview

Join our Maintenance team at the Grand Canyon Railway and Hotel!

Job Summary:

The Facilities Maintenance Dispatcher receives and dispatches maintenance request calls by phone, email, or radio. The dispatcher generates and creates maintenance work orders in a computer maintenance management system or “CMMS”.

The Details:
Position Type:
Full-Time, Year-Round. Pay: $18.35 an Hour.

Schedule:

(4 days a week 10 hours a day with 3 days off).

Why Maintenance?:
Got a knack for problem-solving and keeping things running smoothly? Join our team as a Maintenance Dispatcher! Be the go-to person for ensuring everything stays in tip-top shape by coordinating maintenance requests with precision and speed. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want YOU to help keep things on track behind the scenes.

• No employee housing available
• Generous benefit program including medical, dental, and vision coverage, paid time off, and more!
• A fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world!

• Free gym and pool access
• Free train tickets
• Free entry to Bearizona
• Exclusive retail and dining discounts at GCR and other Xanterra properties
• The adventure of a lifetime!

• Understands and support Xanterra's Mission Statement and Core Values.
• Communicates professionally, effectively, and clearly with face-to-face, written, and radio communication with all levels of staff and management.
• Ensures all information contained in a maintenance request is complete, accurate, and in a consistent established format.
• Dispatches maintenance requests quickly and accurately based on assigned priority to the appropriate craftsperson.
• Ensures dispatched work orders go to the appropriate craftsperson(s) or to supervision for review.
• Cleares completed work orders in the system and maintain “current” status for maintenance request system input. Ensure maintenance personnel provide accurate accounting for time and material associated with closing maintenance requests.
• Recognizes and escalates priority orders that have a high impact on the company’s ability to operate to standard when appropriate.
• Answers and address all needs received through phone, email, and radio promptly, by assessing proprieties.
• Processes purchase orders needed to secure parts and equipment.
• Maintain es a clean, organized, and efficient work area.
• Fills in as Tool Room Attendant as needed.
• Other duties as assigned.

• Requires a valid Arizona Driver’s License and be able to comply with the Xanterra/GCR Company Vehicle Policy.
• Requires a working knowledge of the crafts trade’s functions, tools, and responsibilities as they pertain to general maintenance.
• Requires must proficient with computers and MS Office Programs (Word, Excel, Outlook).
• Requires you be at least 19 years of age.

• While performing the duties of this job, the employee is constantly standing, walking, sitting, handling, wrist motion, bending/ stooping, frequently handling and reaching outward, and occasionally reaching above shoulder, squatting bending, and kneeling, ascending and descending ladder.
• Occasionally carrying, bending, stooping, lifting, pushing, and pulling items weighing up to 50 lbs.
• Constantly listening, hearing, seeing, and speaking.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.