Warehouse Technician

Summary

The primary responsibilities of the position include inspecting, cleaning, repairing, troubleshooting, moving, disassembling, reassembling, and preparing gaming, amusement, and ATM equipment for field deployment or decommissioning in accordance with Accel Entertainment and Illinois Gaming Board specifications.

• Ensure quality and integrity of all incoming and outgoing equipment.
• Move video gaming terminals (slot machines), Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, and associated equipment between transport trucks, warehouse storage, and equipment preparation areas.
• Obtain forklift certification and use non‑powered dollies, pallet jacks, and hand trucks.
• Disassemble obsolete or damaged equipment, then test and clean removed parts.
• Inspect, test, troubleshoot, clean, and repair electronic gaming devices, Ticket Redemption Machines, Automatic Teller Machines, Amusement Equipment, machine parts, and associated equipment.
• Install and remove locks on video gaming terminals, Ticket Redemption Machines, Automatic Teller Machines, and Amusement Devices.
• Identify and troubleshoot all malfunctions to perform necessary repairs of electronic devices and equipment.
• Identify and communicate inventory needs for equipment to ensure minimal downtime and quick turnaround of product.
• Observe all safety regulations and report unsafe conditions to management.
• Follow all department, company, and state policies and procedures.
• Perform additional duties such as oversight of parts, management of camera‑related initiatives, and installation of gaming and amusement equipment as required.
• Prioritize customer satisfaction and deliver a positive experience to both internal and external customers.

• 2 years of electronic technical training (preferred).
• 2 years of slot technician/video gaming terminal, ATM, or amusement equipment experience, including installation, maintenance, and repair of electronic systems and equipment (preferred).
• Ability to understand basic electronic theory and mechanics.
• Proficiency in the use of hand tools, power tools, test equipment, and instruments.
• Ability to operate forklifts and non‑powered dollies, pallet jacks, and hand trucks.
• Excellent written and verbal communication skills.
• Ability to understand and follow written and verbal instructions.
• Strong organizational, problem‑solving, and analytical skills; able to manage priorities and workflow.
• Ability to work independently and as a member of various teams and committees.
• Versatility and willingness to work within constantly changing priorities with enthusiasm.
• At least 21 years of age.
• Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board.

• Frequently required to stand, sit, walk, talk, and hear.
• Continually required to utilize hand and finger dexterity, including use of a keyboard.
• Frequently required to lift or push weights up to 1100 pounds.
• Frequently required to climb, balance, bend, stoop, kneel, or crawl.
• Specific vision abilities required: close, distance, and peripheral vision, depth perception, and ability to adjust or focus.
• Exposure to hot and/or humid conditions and moving mechanical parts.
• Noise level in the work environment is usually moderate.

Base Pay Range: $22.00 per hour. This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as qualifications, experience level, and skillset.

• Medical, dental, and vision insurance.
• Life, AD&D, critical illness, and hospital insurance.
• Short- and long-term disability.
• Identity/legal protection.
• Access to FSA and HSA accounts.
• Eligibility to contribute to traditional and/or Roth 401(k) plans.
• Employee Assistance Program (EAP) offering counseling for mental health, finances, adult care, disability, and grief.

Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.