Chief Maintenance Engineer

Chief Maintenance Engineer

Sincere Hospitality is actively hiring for a Chief Maintenance Engineer.

Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve.

Do you find it easy to take things apart and put them back together? Do you understand the importance of keeping things in tip‑top shape? Do you enjoy solving problems and being everyone's hero? If you relate to any of these qualities, this could be the fulfilling job you are looking for!

• Competitive wages.
• Vacation and Paid Time Off.
• Hotel discounts at brand properties.
• Holiday Pay.
• Birthday Pay: A full paid day on your birthday!
• Referral bonuses.
• Isolved Benefits:
  Dental Insurance, Vision Insurance, Term Life Insurance, Short‑Term Disability Insurance, Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Long‑Term Care with Life Insurance, Legal Services, Pet Wellness, and Travel Insurance.

As the Chief Maintenance Engineer, you play a pivotal role in ensuring the safety, functionality, and aesthetic appeal of our hotel. Your responsibilities extend beyond routine maintenance to strategic planning and collaboration with other departments to uphold the highest standards in facility management. This position reports to the General Manager.

• Essential Functions
  • Warmly and professionally greet all guests and ensure quality service.
  • Oversee the maintenance and repair of all hotel facilities, including guest rooms, common areas, and external spaces to ensure guest satisfaction and non‑repeat issues.
  • Implement preventive maintenance processes such as Property Walks and Room PMing to enhance the longevity of equipment and systems.
  • Demonstrate expertise and attention‑to‑detail in performing tasks such as painting, sheet‑rock repair, carpet repair, furniture touch‑ups, property walks and so on.
  • Maintain, clean and stock the maintenance closets and carts, contributing to an organized and efficient work environment where each item has a place and is accounted for.
  • Respect guest privacy, including guest belongings, with a high degree of integrity.
  • Respond promptly to escalated guest complaints, maintenance issues, and emergency maintenance issues.
• Job Responsibilities
  • Monitor guest satisfaction processes and feedback through online surveys.
  • Conduct regular inspections and safety training to ensure that maintenance work meets or exceeds established quality standards.
  • Maintain accurate records of maintenance activities, repairs, and equipment status in the hotel system (Quore) through the use of daily, weekly, monthly, and annual task lists.
  • Provide training or guidance to the team to ensure consistency and care with regard to maintenance issues, equipment, operations procedures, and safety standards.
  • Collaborate with team members to gather as much information as possible when maintenance issues occur and find solutions to prevent recurring problems.
  • Identify cost‑saving opportunities without compromising the quality of maintenance services.
• Supervisory Responsibilities
  • Help coordinate and oversee all department operations, ensuring quality service and optimum efficiency is provided within the established business plan and budget.
  • Collaborate with the management team to develop and manage the maintenance budget.
  • Maintain inventory, purchase supplies and coordinate services from outside vendors and manage these relationships.
  • Recruit, interview, hire and train new maintenance staff.
  • Oversee the daily operations and scheduling of the department.
  • Oversee direct report performance and provide constructive and timely feedback and evaluations.
  • Handle discipline and termination of employees in accordance with hotel policy.

• Understanding and timely completion of essential functions & job responsibilities and their impact on the organization.
• Goal accomplishment and problem solving by being resourceful and applying your knowledge.
• Communicating effectively and fostering…