Entry-Level Field Service Engineer​/Technician; Korean Bilingual

Overview

Position: Entry-Level Field Service Engineer/Technician (Korean Bilingual Required)

Location: Pflugerville, TX

Job : 272-78660

# of Openings: 1

Intac Solution is seeking a motivated Field Service Engineer/Technician to support field technical services, supply chain management, and business administrations. As a leading semiconductor equipment solution provider, this role will deliver highly advanced semiconductor tools and technical solutions for our manufacturing customers in the U.S. The ideal candidate will utilize engineering knowledge to analyze operational data, troubleshoot equipment, and perform high-quality maintenance within the customer’s semiconductor manufacturing fab.

• Technical Troubleshooting & Analysis:
  Interpret semiconductor equipment maintenance manuals, procedures, schematics, and wiring diagrams using professional electronics knowledge and test instruments.
• Equipment Optimization & Data Analytics:
  Analyze operational data from semiconductor tools to improve equipment efficiency, isolate root causes, and optimize system performance.
• Customer Relations & Technical Training:
  Proactive service mindset to address customer feedback and deliver comprehensive technical training to the customer’s engineering and technical staff.

• Field Service & Equipment Maintenance:
  Onsite field service, preventative maintenance, and troubleshooting of advanced semiconductor equipment using professional electronics knowledge and specialized tools.
• Data Analysis & Optimization:
  Analyze operational data from equipment installed in the customer’s manufacturing fab to drive troubleshooting initiatives, maximize tool efficiency, and achieve structural optimization.
• Technical Documentation & Training:
  Interpret complex maintenance manuals, schematics, and wiring diagrams to support daily technical operations. Provide structured technical training to customers  engineering staff for proper tool operation.
• Customer Service & Reporting:
  Analyze customer feedback and service requests to ensure high satisfaction. Prepare technical support performance metrics and progress reports for management.

• Education:
  
  Associate or Bachelor’s Degree in Engineering preferred. Alternatively, 3 years of direct experience in the offered position will be considered.
• Experience:
  
  At least 3 years as a field service engineer or technician. Prior semiconductor industry experience is highly preferred.
• Work Eligibility:
  Applicants must be legally authorized to work in the United States.

• Physical & Operational Stamina:
  Ability to lift up to 35 pounds, climb stairs, and adapt to flexible schedules, including required overtime and weekend work based on customer fab needs.
• Problem-Solving Mindset:
  Analytical approach to breaking down complex technical data, troubleshooting multi-tiered system errors, and executing corrective actions independently.
• Communication & Teamwork:
  Strong interpersonal skills to interface with customer engineering teams and collaborate with global cross-functional units.

Salary: $65,000 - $94,000 per year (depending on experience and qualifications). Benefits include Health Insurance (with Global Care), Dental, Vision, Life Insurance, PTO, and 401K (employer matching up to 6% after 3 months of employment).

Note:

This role requires Korean bilingual communication abilities.