Used Car Service Technician - Madison

Join Phillipsburg Easton-Honda as a Used Car Service Technician

Phillipsburg Easton-Honda is seeking a skilled Used Car Service Technician to join our team in Phillipsburg, NJ. We value experience, especially with high-end German vehicles, and offer competitive pay based on your expertise.

• Salary: $20 to $33 per hour
• Job Type: Full Time
• Location: Phillipsburg, NJ 08865

• Accurately troubleshoot customer vehicle concerns using current administrative and technical tools.
• Provide excellent customer service, showing courtesy to all customers.
• Assist as a secondary customer greeter near the Service Drive.
• Stay updated with technical publications, Service Comm, and Asist terminal usage.
• Ensure vehicle service is performed safely and correctly on the first attempt.
• Address all original customer concerns before discussing additional sales opportunities.
• Inspect vehicles thoroughly to identify maintenance needs per local area and factory recommendations.
• Return customers’ vehicles clean or cleaner than at drop-off.
• Participate in factory and in‑house training programs to enhance skills.
• Complete all required paperwork accurately and attach necessary shop forms.
• Perform duties assigned by Service Manager, Assistant Service Manager, or Group Leader.
• Maintain punctuality, professionalism, and a clean uniform.

• Experience with warranty and non‑warranty inspections, diagnostics, maintenance, and repairs on various vehicle makes and models.
• Track record of meeting or exceeding goals.
• Excellent communication skills.
• Professional appearance and strong work ethic.
• Positive attitude and high‑energy personality.
• Superb customer service skills.
• Ability to read and understand instructions thoroughly.
• Good judgment and decision‑making abilities.
• Valid state driver's license with a clean driving record.

• High school diploma or equivalent required.
• ASE certification or equivalent demonstrating technical aptitude.
• Technical or trade school degree preferred.

• Tremendous product & inventory
• Ongoing company‑wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

We are an Equal Opportunity Employer and a drug‑free workplace.