Service Supervisor - Seven Luxury

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquarters in Charleston, South Carolina, Greystar manages and operates more than $300 billion of real estate in over 250 markets worldwide, overseeing approximately 1,000,000 units/beds. Across its platforms, Greystar has nearly $79 billion of assets under management, including $35 billion of development assets and $30 billion of regulatory assets.

Founded by Bob Faith in 1993, Greystar provides world‑class service in the rental residential real‑estate business. Visit

This role oversees and performs technical and mechanical work to ensure the interior and exterior of the community’s buildings, grounds, amenities, and common areas meet the Company’s standards for cleanliness, appearance, safety, and overall functionality.

• Assists and completes work orders generated from resident requests for service and routine upkeep, diagnosing defects, and making repairs in accordance with policies, procedures, safety standards, and code requirements.
• Oversees and completes the “make‑ready” process to prepare vacant apartment homes for leasing and new move‑ins, including pre‑move‑out inspections, creating a punch list, scheduling vendors, obtaining supplies, completing maintenance tasks, and inspecting finished work.
• Develops standards for cleanliness and appearance of the community’s grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas to reflect Greystar standards.
• Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and to develop corrective action plans as needed.
• Inspects work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards and specifications.
• Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools while staying within budgetary guidelines.
• Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
• Assists the Community Manager in developing the budget for regular repair and maintenance and capital projects.
• Supports cost‑cutting and expense control programs by fixing rather than replacing parts when possible, avoiding wasteful use of materials, and practicing correct use of tools and equipment.
• Conducts scheduled Greystar safety meetings, ensures MSDS sheets are current and accessible, and stays up-to-date on OSHA and related safety laws to ensure community compliance.
• Demonstrates customer‑service skills by treating residents and others with respect, answering questions from teammates and residents, and responding sensitively to maintenance complaints and assigned work orders with efficiency and urgency.

• High school diploma, GED, or related experience and training.
• Experience in property management maintenance, building maintenance, or a related trade.
• Must own hand tools (unless state law prohibits) and be skilled in their safe use and maintenance.
• Ability to apply logical thinking to define and correct problems.
• Proficiency in customer service and interpersonal communication skills to interact effectively with residents, clients, teammates, and business contacts.
• Strong written and spoken communication skills for internal and external interactions.
• Proficiency with internet, word processing, spreadsheets, and database programs; property‑management system experience preferred.
• Basic mathematical skills to add, subtract, multiply, and divide numbers, decimals, and fractions for financial and administrative tasks.

• EPA Type I and II (or Universal) certifications if required for sealed HVAC system work, refrigerant handling, or pressure testing.
• All state and local jurisdiction certifications required for the position.
• Valid…