Facilities Operations Specialist

Job Title:

Facilities Operations Specialist

Division:
Operations

Reports to:

Harbour Master

Experience:

1-3+ years Facilities or Construction Systems experience (ex: Building Super, light plumbing or HVAC, construction, etc)

Department:
Line Service

Grade:
Hourly Non-Exempt

SUMMARY

The Facilities Operations Specialist is responsible for maintaining the appearance, functionality, and safety of the Sky Harbour facilities, ramp, hangars, and surrounding property as well as Line Operations Support for Resident Aircraft at the campus

This position plays a key role in ensuring a clean, efficient, and well-maintained environment that supports daily operations and provides an exceptional experience for Residents (Sky Harbour's based aircraft operators) and their fellow team members.

The Facilities Operations Specialist assists with a variety of property maintenance tasks, facility projects, and operational support activities, leveraging their experience in Facility maintenance and building systems to keep the base running smoothly and at a high standard. Additionally, this team member will be trained to provide full time operational support of Resident aircraft needs - including towing, fueling and other ground support services.

They will report to the Harbour Master (Operations Manager) and also coordinates closely with Sky Harbour's National Property Manager to ensure our high facility standards are upheld locally.

GENERAL DUTIES

* Report for duty during scheduled and non-scheduled workdays on-time, in assigned uniform and with grooming standards that meet company accepted guidelines.

* Foster and maintain professional work relationships with operational leaders, co-workers, and clientele.

* Comply with all airport authority rules and regulations including AOA/SIDA operations and airport security requirements.

* Maintain all safety and customer service standards established by the company.

* Ensure use and utilization of proper equipment and personnel in an efficient and effective manner.

* Participate in continuous training including NATA programs and company-designed curriculum.

FACILITIES OPERATIONS SPECIALIST DUTIES

* Perform routine maintenance and inspections of Sky Harbour's buildings, hangars, grounds, and ramp areas.

* Conduct basic repairs and upkeep on lighting, HVAC, plumbing, and electrical.

* Maintain exterior property, including landscaping, snow removal, painting, and general upkeep.

* Assist with hangar organization, cleanliness, and preparation for aircraft arrivals and events.

* Operate maintenance equipment, company vehicles, and tools in a safe and responsible manner.

* Perform preventative maintenance on facility systems and equipment as scheduled.

* Respond promptly to maintenance requests, troubleshooting issues and coordinating vendor repairs as needed.

* Support ramp and base operations by ensuring equipment and work spaces are safe and operational.

* Assist with facility improvement projects, including minor construction, installations, and repairs.

* Maintain accurate maintenance records, inspection logs, and inventory of tools and materials.

* Ensure compliance with all company safety policies, environmental regulations, and operational standards.

* Collaborate with the line service and operations teams to provide support during peak activity periods.

* Report facility concerns or safety hazards to management and assist with corrective actions.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO):

* Maintain site practices and procedures that contribute to a safe, profitable, positive, and enjoyable work environment.

* Marshal and greet aircraft in a professional manner.

* Park and store the aircraft and direct the movement of aircraft and vehicular traffic on the ramp and in and about the hangars of the Company's facilities and properly secure all parked aircraft at all times.

* Adhere to all communications regarding performance expectations including areas of personal strength and needed development.

* Advise and report personnel issues to Harbour Master and Supervisor.

* Responsible for training personnel in the procedures of hydrant and conventional fueling as well as the proper use of fueling equipment, passenger, and personnel safety.

* Perform fuel quality tests on applicable equipment in accordance with ATA form 103.

* Adhere to good housekeeping practices and uniform standards.

* Communicate a summary of shift details through written and/or verbal process to the next on duty Shift Supervisor or other leadership types as assigned.

* Maintain, clean, and organize ramp, hangars and facilities keeping all free of debris and clutter.

* Service aircraft with all supplies and materials, including in-ground station fueling, which may be required by the aircraft.

* Acceptance and control checks of fuel received into site operated fuel storage system(s).

* Assist all aircraft crews and passengers by providing various services they may desire and shall aid in planing and deplaning, baggage, and cargo.

* Transport…