Facilities Associate

Job Summary

This is a working “half handyman” position that reports directly to the Manager, Facilities. The role provides day‑to‑day support including basic troubleshooting, on‑site vendor and contractor coordination, CMMS tracking, and other maintenance related tasks as needed. Work is performed indoors and outdoors in a fast‑paced, multi‑task environment that can be repetitive with frequent interruptions.

Required

• High School Diploma or GED
• 2 years of hands‑on experience in facilities maintenance, building maintenance, or general handyman‑type work
• Ability to read and interpret basic schematics, blueprints, technical drawings, and facility layouts
• Ability to assist with on‑site vendor and contractor management (escort vendors to issue locations, clearly explain problems, and coordinate basic work)
• Ability to regularly lift, carry, and move items up to 25 lbs
• Working knowledge of basic facilities systems (HVAC, plumbing, electrical, mechanical) sufficient to diagnose routine issues
• Valid Arizona Driver’s License with good driving record

Preferred

• Previous customer service experience
• Some background or training in safety programs, safety awareness, or OSHA‑related topics
• Familiarity with Computerized Maintenance Management Systems (CMMS)
• Experience working in multi‑site facilities operations

• Performs routine preventative maintenance and general hands‑on repairs on buildings, equipment, and infrastructure (including basic HVAC troubleshooting, plumbing, electrical, mechanical, and structural items).
• Assists the Manager, Facilities with managing vendors and contractors: research and vendor selection, meeting them upon arrival, showing problem areas, clearly explaining issues, and ensuring work is completed correctly.
• Utilizes the CMMS to create, track, update, and close work orders; documents preventive maintenance; and maintains inventory of supplies, parts, and assets.
• Assists the Manager, Facilities with PO requests.
• Supports daily facilities operations and maintenance across all nine sites.
• Coordinates and supports maintenance of corporate and field facilities either directly or through service vendors (janitorial, plumbing, electrical, mechanical, furniture, landscaping, building controls, and structural repairs).
• Reviews invoices for services performed, verifies accuracy for payment, and works with vendors to correct any errors.
• Tracks and maintains inventory of supplies: lighting, filters, and other building/office supplies; places orders as needed.
• Participates in the planning, coordination, and implementation of various facilities projects.
• Demonstrates empathy and support for internal customer apprehension and alleviates concerns related to project or service impacts on their jobs, environment, or operations.
• Maintains regular and reliable attendance.
• Performs other duties as assigned.

• Communication / People Skills
  :
  Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
• Computer Literacy
  :
  Ability to function in a multi‑system Microsoft environment using Word, Outlook, Tri West Intranet, the Internet, and department software applications.
• Independent Thinking / Self‑Initiative
  :
  Critical thinker with ability to focus on things which matter most to achieving outcomes; commitment to task to produce outcomes without direction and to find necessary resources.
• Multi‑Tasking / Time Management
  :
  Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
• Organizational Skills
  :
  Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail‑oriented.

• Availability to cover any work shift as needed; willing to be available after normal work hours related to facilities issues or conditions as needed.
• Works within a standard office environment, at construction project sites, and outdoors with travel daily between building locations with minimal long distance travel required.
• Physical labor required daily working on ladders, moving supplies,…