Facilities Maintenance Specialist

Build Your Career with Ashley Furniture - Where Innovation Meets Comfort Who We Are

At Ashley, inspiring the love of home is at the heart of everything we do. As the world's largest manufacturer of home furnishings, we're more than a business — we're a family driven by innovation, competitiveness, and an unwavering commitment to excellence. We persevere through challenges, push beyond the status quo, and constantly seek better ways to deliver an exceptional customer experience.

Our solutions-first mindset and dedication to growth are why Ashley remains #1 in our industry.

If you're ready to grow, you've come to the right place. With a true "Growth Mindset," Ashley Furniture invests in developing future leaders and helps every team member learn from the best in the business.

The Multi-Facility Maintenance Specialist is responsible for maintaining the operational efficiency, safety, and appearance of multiple Ashley Furniture facilities. This hands-on role requires a skilled professional who can independently manage maintenance tasks across various locations within an assigned territory, ensuring all facilities meet company brand standards, regulatory requirements, and operational excellence. This position serves as a key partner to Retail Operations, Construction, Real Estate, Design, and Finance teams while coordinating vendor performance and delivering cost-effective facility solutions.

Facilities Operations & Maintenance

• Perform routine and preventive maintenance on building systems including HVAC, electrical, plumbing, and mechanical equipment across multiple locations within assigned territory
• Ensure reliability of critical systems including lighting, emergency power, security, and safety systems across all assigned properties
• Conduct regular facility inspections to identify maintenance needs, safety hazards, and opportunities for improvement
• Execute repairs and maintenance tasks efficiently to minimize downtime and disruption to operations
• Maintain building exteriors, grounds, and common areas to company brand standards
• Support production-critical utilities and equipment in manufacturing environments, where applicable
• Respond promptly to facilities issues impacting store operations, delivering timely resolution while minimizing business disruption

Equipment and Systems Management

• Monitor and maintain facility equipment to protect Ashley's physical assets and enhance the in-store customer experience
• Troubleshoot and resolve equipment malfunctions in a timely manner
• Maintain accurate records of all maintenance activities, equipment specifications, repair histories, and asset inventories
• Utilize Corrigo or similar computerized maintenance management systems (CMMS) to manage work orders, preventive maintenance schedules, and asset records
• Generate reports and analytics on facilities performance, costs, and key performance indicators

Safety, Compliance & Risk Management

• Ensure all facilities comply with local, state, and federal safety regulations and building codes, including life safety, environmental, OSHA, and ADA requirements
• Perform safety inspections, safety audits, and risk assessments to identify and mitigate potential hazards
• Maintain fire safety equipment and emergency preparedness plans
• Respond promptly to emergency maintenance situations and coordinate response activities for facilities-related emergencies
• Document and report safety concerns, code violations, inspection reports, and safety certifications to management
• Implement corrective actions to address safety violations, compliance gaps, or regulatory deficiencies
• Maintain accurate compliance records and comprehensive documentation
• Coordinate with external vendors and contractors across multiple trades (HVAC, electrical, plumbing, general maintenance, landscaping, snow removal, etc.) for specialized repairs and maintenance services
• Support vendor performance management to ensure service level expectations, response times, and quality standards align with Ashley's performance benchmarks
• Assist with competitive bid evaluation for facility repairs and service contracts
• Maintain vendor documentation, insurance certificates, and compliance records in accordance with company standards
• Support execution of Master Service Agreements (MSAs) and vendor contracts in partnership with management teams

Project Support & Space Management

• Assist with facility improvement projects, renovations, and equipment installations
• Provide input on maintenance-related capital improvement needs and support long-term facility planning initiatives
• Support equipment installations and facility modifications as needed
• Collaborate cross-functionally with Retail Operations, Construction, Real Estate, Design, and Finance teams to support store openings, remodels, relocations, and ongoing facility enhancements
• Ensure minimal disruption to store operations during construction, maintenance, or improvement activities
• Manage project timelines and communications to ensure…