Lead Senior Pool Technician

Summary of Position

The Lead Senior Pool Technician is responsible for maintaining all pools, spas, fountains, and the Oasis Water Park, keeping them in good repair with the goal of an attractive and well‑maintained water experience.

• Maintain the physical appearance of all pools, spas, fountains and the Oasis Water Park on the resort property, monitoring and managing the water’s chemical balance, pumps, filters, heaters, and overall physical properties to produce clean, clear, and attractive water features.
• Perform slide maintenance and repairs, including the necessary prep for maintenance and repairs.
• Assist management in mentoring and training new and current team members.
• Order and monitor supply levels for all pool maintenance.
• Report major repairs and items that are not repairable to management.
• Keep detailed repair and maintenance logs in English.
• Complete other special projects as assigned.

Education: High school diploma or equivalent preferred.

Experience: Minimum 4 years pool maintenance experience required; other general maintenance experience preferred.

Certificates or Licenses: CPO certificate preferred.

• Knowledge of all maintenance trades including electrical, plumbing, water chemistry, and natural gas properties, and related use of hand and power tools.
• Knowledge of safety and handling procedures of all pool and spa chemicals.
• Ability to memorize and perform resort standards, AAA Diamond standards, and mystery shopper standards.

• Behaves ethically.
• Communicates effectively: speaks and listens clearly and thoroughly, reads and writes in English, and prepares inspection logs.
• Professional appearance: exhibits an appearance appropriate for a four‑diamond resort (specific grooming standards available for review).

The Arizona Grand Resort & Spa’s leaders and associates believe each guest should be treated with respect and professionalism. We create a genuine experience, enticing our guests to return again and again. In order to be successful at The Arizona Grand Resort & Spa, associates must share both our purpose (Making Space for Genuine Hospitality) and pillars (Hands On & Heartfelt, Sincere & Focused, Collaborative & Curious, and Conscientious).

This includes possessing and demonstrating a high level of courtesy and respect for both internal and external guests. Our fun, friendly and enthusiastic associates treat every guest as if they were our only guest. A true customer focus is essential to success with our property.