Facilities Technician

The American National Red Cross seeks a Facilities Technician to support safe, efficient operations in our mission-driven environment. This role performs routine maintenance, repairs, and inspections of building systems, equipment, and grounds. Responsibilities include basic electrical, plumbing, HVAC support, and general upkeep to ensure a clean, functional, and compliant facility. The technician coordinates with staff and vendors, responds to work orders, and supports emergency readiness.

Join a compassionate, collaborative team and help sustain the infrastructure that enables critical humanitarian services nationwide.

Responsibilities

• Perform day to day maintenance and repair of building systems, equipment, and grounds to ensure facilities are safe, clean, and mission ready.
• Conduct routine inspections of facilities to identify maintenance needs, safety hazards, and opportunities to improve reliability and efficiency.
• Complete preventive maintenance on HVAC, electrical, plumbing, life safety, and building systems according to established schedules and Red Cross standards.
• Respond promptly to work orders and urgent maintenance requests from staff, volunteers, and program teams to minimize downtime and disruption.
• Support disaster relief and blood services operations by ensuring vehicles bays, storage areas, loading docks, and mission critical spaces are operational and secure.
• Assist with setup, breakdown, and reconfiguration of spaces for trainings, blood drives, volunteer activities, and emergency response operations.
• Maintain building exteriors and grounds, including minor landscaping, snow/ice removal where applicable, and exterior lighting checks.
• Monitor building access points, doors, locks, and basic security features; promptly address issues that affect safety or asset protection.
• Coordinate with external vendors and contractors for specialized repairs or inspections, ensuring work is performed safely and to specification.
• Follow all safety policies, OSHA guidelines, and Red Cross procedures; use appropriate personal protective equipment and maintain a safe work area.
• Maintain accurate records of work orders, inspections, repairs, and preventive maintenance in the designated tracking system.
• Support energy and cost saving initiatives by identifying opportunities for improved building performance and resource use.
• Collaborate closely with facilities, operations, and program staff to prioritize work that supports disaster readiness and blood collection schedules.
• Participate in on call rotations, emergency response, or after hours work as needed during disasters, building emergencies, or critical events.

Required Skills

• General building maintenance (carpentry, painting, basic construction)
• Basic electrical repair and troubleshooting
• Basic plumbing maintenance and repair
• HVAC and mechanical systems monitoring and light maintenance
• Building automation and work order systems familiarity
• Preventive maintenance planning and execution
• Equipment and tool operation and upkeep
• Safety and OSHA compliance practices
• Reading and interpreting work orders, manuals, and schematics
• Vendor and contractor coordination support
• Time management and task prioritization
• Recordkeeping and maintenance documentation
• Basic computer skills (email, spreadsheets, maintenance software)
• Customer service and communication skills
• Emergency response support and incident reporting