Cleaning Manager - nd Shift

Senior Janitorial Supervisor

The Senior Janitorial Supervisor serves as the lead supervisor on their assigned shift, providing direction and support to custodial teams in a high-volume, 24/7 airport environment. Working closely with the Assistant Facility Manager, this role ensures operational excellence, regulatory compliance, and a consistently clean and safe facility for passengers, tenants, and staff.

In addition to overseeing daily cleaning operations, the Senior Janitorial Supervisor acts as a shift-level escalation point, coordinates resources across work areas, and ensures adherence to schedules, safety protocols, and quality standards. This position also supports the Assistant Facility Manager with hiring and staffing activities for on-site positions, including coordinating recruitment steps, conducting candidate interviews, and assisting with onboarding.

Success criteria include consistently following and reinforcing all safety rules, leading by example, maintaining a clean and safe work environment, upholding company procedures, providing clear direction, communicating openly, ensuring proper use of personal protective equipment, demonstrating professional appearance, delivering excellent service, using reporting systems effectively, and earning trust by being consistent, fair, and inclusive.

Key areas of collaboration and influence involve delivering a clean, safe, and welcoming airport environment, leading the shift with safety as a constant priority, building strong relationships, translating direction into clear, actionable steps, looking for ways to improve processes, working cooperatively with other departments, and participating in leadership and management meetings.

Ideal candidate experience includes minimum five years of experience in janitorial or facilities maintenance, at least one year of prior supervisory or lead experience, hands-on oversight and direction to a custodial team, proficiency in reading, writing, and speaking English, meeting background check and security clearance requirements, valid driver's license, strong communication skills, skills in administrative tasks, good judgment, professionalism, experience in a unionized environment, flexible availability, and curiosity and openness to new ways of working.

Key accountabilities include direct and support of the union custodial workforce, assigning and adjusting daily work, leading safety talks, overseeing special cleaning projects, communicating with tenants and airport representatives, conducting regular inspections, encouraging collaboration and teamwork, monitoring inventory, reviewing and submitting accurate employee timekeeping records, partnering with the Assistant Facility Manager, and completing required reporting accurately and on time.

Physical demands and work environment include frequent exposure to moving mechanical parts and high, elevated work areas, possible exposure to fumes, airborne particles, and cleaning chemicals, work performed in both indoor and outdoor airport environments, occasional risk of electrical shock and vibration, noise levels frequently loud, frequent lifting up to 25 lbs.; occasional lifting up to 50 lbs.

HSEQ Compliance:
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

ISS offers full-time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $65000 - $72000. Final compensation will be determined based on experience and skills and may vary from the range listed above.

ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms.