Engineer, Service

PRS Facility

Location:

Cstm NS - PA Conway - 357

Responsible for effectively overseeing the troubleshooting and repair of all mechanical and electrical systems of a locomotive. Work directly with customers and their employees. Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action.

Req  

Job Title:

Locomotive Service Engineer

• Associate’s degree or equivalent experience (Required)
• BSME or BSEE Degree (Preferred)

• Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes, and corrections;
• Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance;
• Assist customers with investigating and correcting product difficulties;
• Monitor equipment performance, providing sales/service management with regular reports and recommendations for technical problem solutions;
• Maintain safe practices and good housekeeping;
• Train and develop new employees (hourly and salaried);
• Maintain records on work and modifications performed, analyze data and report results;
• Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented;
• Frequent contact with customers;
• Effective contact with others;
• Promote good group relations;
• Research/coordinate special tool and material requirements;
• Assist in the investigation and documentation of product warranty issues;
• Effectively update daily shop reports as required;
• Assist in the identification, investigation, and resolution of product reliability and performance issues;
• Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce;
• Identify and report warranty and charge back items;
• Perform all responsibilities in accordance with "Our Values in Action, Caterpillar's Code of Conduct."

• Medium level of oral and written communication skills;
• Medium level of interpersonal skills to work effectively with customers and workforce;
• Medium level of analytical ability for complex problems;
• Medium level of mechanical and electrical aptitude;
• Knowledge of fundamental inspection and reliability procedures and processes;
• Ability to read Engineering drawings;
• Knowledge of shop practices and basic machinery;
• Willingness to relocate;
• Ability to work as part of a multi-shift, seven‑day-a‑week operation.

• Strength – Must be able to lift, carry, push or pull up to 50 lbs.;
• Motion – Walking frequently; sustained bending, crouching, stopping, kneeing, squatting and overhead reaching; climbing ladders;
• Vision/Hearing Requirements – Must be able to follow written and verbal instructions and hear audible alarms; identify colors;
• Work Environment – Varied surfaces, concrete floors, gravel, locomotive floors; varied heights from floor level to tops of locomotives; confined spaces; non‑temperature‑controlled environment; weather conditions with high noise and dust levels;
• Emotional Demands – Worker must be comfortable working alone in the described environment;
• Safety – Safety‑sensitive position; work in and around active tracks, rail cars, locomotives, and other moving equipment; must abide by all safety protocols, health/medical screenings and utilize required PPE (e.g., metatarsal boots, safety glasses, gloves, respirators, hearing protection).

Progress Rail is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Supplemental Accident, Critical Care, and Hospital Insurance (along with an HDHP and HSA with seed money)
• Flexible Spending Accounts
• Paid Vacation, Paid Holidays, Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Site‑specific Production and Incentive Plans
• Site‑specific Step and Skill Level Wage Adjustment Plans
• Site Specific Relocation and Sign‑on Bonus Programs