Housekeeper - Multifamily

Overview

Position: Housekeeper - Multifamily
Location: On-Site
Reports To: Property Manager
Industry: Multifamily Property Management
Job Type: Full-Time | Must be available for occasional weekend needs

Sun Ridge Management Group is a trusted name in multifamily property management with a strong track record of success and over 35 years of experience managing apartment communities across the country. From affordable housing to luxury lease-ups, we pride ourselves on delivering exceptional service, operational excellence, and a people-first culture. Sun Ridge Management Group is an equal-opportunity employer that promotes a drug-free workplace.

We believe our people are our greatest strength. That’s why we foster a collaborative, ethical, and resident-focused culture where every team member plays a vital role in our continued success.

The Housekeeper plays a key role in maintaining the cleanliness, appearance, and overall condition of the apartment community. This position is responsible for cleaning vacant units, common areas, amenities, and office spaces, ensuring a welcoming environment for residents, guests, and team members. The Housekeeper also supports the property team by assisting in make-readies and maintaining laundry and clubroom facilities.

This role requires a detail-oriented and proactive individual who takes pride in delivering high standards of cleanliness and presentation across the property.

• Maintain cleanliness of the leasing office, clubroom, restrooms, laundry room, and other shared spaces daily (prior to 9:00 a.m. where applicable).
• Clean and maintain model and/or target units daily.
• Clean all vacant apartments as scheduled by the Property Manager, Lead Maintenance, or Assistant Manager.
• Ensure vacant units remain fresh, odor-free, and show-ready.
• Restock and maintain inventory of cleaning supplies; notify management weekly of needed materials.
• Perform other cleaning or maintenance support tasks as directed by the Property Manager, Lead Maintenance, or Assistant Manager.
• Follow all company policies and procedures, as well as local, state, and federal regulations (e.g., OSHA, ADA, Fair Housing).

• Complete all assigned Grace Hill training by required deadlines; bonuses and commissions are contingent upon training completion.

• Previous housekeeping or custodial experience preferred.
• Must be able to meet physical requirements of the role.
• Ability to follow directions and complete tasks with minimal supervision.
• Strong attention to detail and commitment to cleanliness.
• Excellent communication and interpersonal skills.

• Typically scheduled for 30 to 40 hours per week, Monday through Friday.
• Weekend work may be required based on property needs or special events.
• Flexibility in scheduling is essential.

• Must be knowledgeable in safe use and maintenance of common housekeeping tools and fluids.
• Required equipment includes: mops, brooms, vacuum cleaner, window squeegee, step stool, ladder, screwdriver, and other hand tools.
• Required to wear gloves, back-support belts, and other safety gear as dictated by tasks.
• Appropriate footwear (non-flat-bottom shoes) must be worn.

• Mobility: Must be able to walk property, climb stairs, bend, stoop, kneel, push/pull equipment, and lift items regularly.
• Lifting:
  • 1–25 lbs – constant need
  • 25–50 lbs – occasional need
  • 50–75 lbs – rare need
• Vision: Must be able to read cautionary labels and recognize areas needing cleaning or correction.
• Dexterity: Frequent need to grasp, grip, and use fingers for cleaning tools.
• Environment: Primarily indoors with some outdoor exposure; frequent handling of cleaning chemicals, paint fumes, and solvents.

• Must be able to communicate effectively with team members and residents.
• Ability to follow standardized procedures and respond to various cleaning or maintenance scenarios logically and efficiently.

Sun Ridge offers a comprehensive benefits package including:

• Enjoy opportunities for professional growth and development within a supportive culture.
• Access to benefits including low-cost health, dental, and vision insurance, life and disability coverage.
• Voluntary wellness plans (critical illness, accident, hospital indemnity)
• Employee Assistance Program
• Access to Financial Planning Resources and Employer-Matched 401(k) Plan
• PTO & Sick Time, Paid Holidays, Birthday Leave, Work Anniversary Leave

If you're a motivated, ethical, and service-minded leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength.