Maintenance Technician - Legacy North in Plano

What We Offer

• Generous PTO program
• 13 paid holidays plus 3 floating holidays and paid volunteer day
• Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
• 401k with exceptional employer match
• Associate Apartment Discount
• Educational Assistance Program (tuition and certifications)
• Company-paid employee assistance, mental health, and wellness programs

• Assist in all maintenance requests, preventative maintenance, and amenity area maintenance for the apartment community
• Complete maintenance work orders for service appliances, plumbing, HVAC systems, minor electrical, gate systems, pool operations, etc.
• Respond and resolve emergency maintenance requests for after-business hours calls (weeknights, weekends, and holidays)
• Prepare vacant apartments to make rent ready
• Perform preventative maintenance work
• Keep the maintenance shop clean and organized; maintain adequate stock/inventory of parts for equipment and appliances
• Maintain logbooks and databases; enter service requests and status updates into the database
• Assist in monitoring contractors’ work performance
• Support the Maintenance Manager in meeting budget responsibilities
• Follow and promote company policies and procedures
• Make customer service a priority
• Perform light cleaning duties when the property does not have a housekeeper, including cleaning models, clubhouses, leasing office, emptying trash, cleaning the grounds and amenity areas
• Maintain all amenity areas (pool, compactors, weight rooms, parking decks, etc.) in a clean, orderly, and working condition

• Wear a clean and neat uniform when working on any PAA property including nights and weekends
• Maintain personal appearance that is clean and neat at all times, per PAA policy
• Communicate with prospects in a manner consistent with PAA's standards
• Read and listen to requests/complaints
• Receive complaints in a calm, open and professional manner
• Solve problems quickly, usually within 24 hours, or contact supervisor for immediate assistance
• Deliver newsletters, correspondence, etc. to apartments
• Coordinate, set up, attend, and clean up after functions (food, tables, display areas, etc.) as requested by the Community Manager

• 1-3 years of maintenance experience (apartment maintenance experience)
• Strong troubleshooting and problem-solving skills
• Some knowledge of budgeting or basic business finance beneficial
• Refrigeration certification (type 2 or universal) or obtain within the first 90 days of employment
• Valid driver's license with no major moving violations and dependable transportation

• Must be able to use various hand tools and test equipment
• Must be able to bend, stoop, and kneel for extended periods
• Must be able to push and pull up to 300 pounds on wheels
• Must be able to lift up to 50 pounds
• Must be able to climb ladders of up to 40 feet in height
• Must be able to use a hand-truck

• Move appliances from one unit to another, possibly requiring a hand truck up one to three flights of steps; appliances may weigh 75 to well over 300 pounds
• Move commercial laundry machines weighing 120 to 300 pounds to perform maintenance
• Perform repairs to building structure that may involve transporting materials weighing up to 300 pounds
• Maintain or upgrade equipment such as exercise equipment, gas grills, golf carts, car washes, amenity areas, and security gates; some tasks involve lifting over 100 pounds
• Perform certain service functions or upgrades in a unit, such as installing lighting or ceiling fans, requiring a step ladder and lifting duties

Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed service member status, caste, immigration status, creed (including dress and grooming practices), expression, marital status (including childbirth, lactation or related medical conditions), ancestry, citizenship, physical or mental, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law

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Apartment Communities is proud to be a US EPA ENERGY STAR Partner