Field Production Printer Technician – Service & Repairs

Pacific Office Automation is currently seeking a Production Printer Technician to repair and maintain Konica Minolta Production Printers at our Orange, CA location.

As a self-driven, service expert who is detail-oriented and capable of multitasking, you will be responsible for a full range of repairs and service procedures on high-speed digital copiers, full-color copiers, facsimiles, and production machines.

• Full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and facsimiles.
• Diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines.
• Servicing and repairing Konica Minolta production level equipment.
• Applicants with advanced Konica Minolta certifications are required.
• Strong computer knowledge.
• Minimum 2 years of experience operating large format printers, preferably in a professional printing environment.
• Providing high-quality technical support and expertise by completing each service call according to service agreements and requirements.
• Effectively complete all territory assignments and developing options to resolve unexpected problems.
• Participates in training to remain up to date with new products and procedures.
• Provide specialist service to other field service technicians for unresolved technical problems/issues.
• Provide technician support to our sales team members to effectively maximize equipment leads and upgrade opportunities.
• Working in a fast-paced environment.

• 2-6 years minimum of relevant experience.
• Experience with servicing and repairing production level office equipment such as copiers, printers, fax machines, mailing machines, etc.
• Production Print certifications are highly preferred.
• Strong computer knowledge.
• Excellent customer service communication skills are essential.
• Strong problem-solving and mechanical/electrical skills.
• Strong working knowledge of Windows 10 applications.
• Highly motivated and capable of working independently in the field.
• Must possess a valid driver’s license with a clean driving record. A company car will be provided.

• $22-$38 an hour DOE.
• Advancement and growth into leadership roles.
• Team-player environment.
• Medical/Dental/Vision/Life insurance plans.
• Matched 401(k).
• PTO, Vacation, Sick Leave.
• FSA/HSA programs.
• Company car for work and personal use.

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees’ differences because we know that diversity makes us stronger.