General Manager

The General Manager will provide strategic leadership, operational oversight, and management of all hotel departments. This role ensures excellent guest experiences, drives revenue growth, and maintains high standards of service quality across all operations.

• Bachelors degree in Hospitality Management, Business Administration, or related field.
• Minimum 5 years experience in hotel management or hospitality operations.
• Strong leadership, interpersonal, and communication skills.
• Proven track record in driving operational efficiency and revenue growth.
• Exceptional problem-solving, decision-making, and organizational abilities.
• Commitment to diversity, equity, and inclusion within the workplace.

• Lead and manage day-to-day operations of the hotel, ensuring operational efficiency.
• Develop and implement strategies to enhance guest satisfaction and hotel profitability.
• Oversee finance, human resources, and departmental budgets.
• Ensure compliance with health, safety, and hospitality regulations.
• Build and maintain strong relationships with clients, suppliers, and stakeholders.
• Mentor, train, and develop departmental managers and staff.
• Monitor market trends and develop initiatives to maintain competitive advantage.