Preventive Maintenance Dispatcher- Air Compressor

Primary Job Role

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protective equipment.

Conducts all assigned work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures and regulations. Wears and enforces wearing proper personal protective equipment.
Utilizes PM Due Report, EMT, DBS and other relevant systems to assign work to the PM Technicians. Assists the PM Technicians and customers, as necessary, to determine optimal scheduling for the customer and equipment.
Stays up-to-date on work status of PM Technicians and makes necessary adjustments to achieve the goal of completing all PM Services within the scheduled interval and in the most efficient time.
Handles call in service from external and internal customers with professionalism and sense of urgency. Follows up with customers as PM Services are completed by providing accurate and timeline PM Checklists.
Use various Dealer Business System (DBS) menus to manage Preventative Maintenance operations and work orders. Supports PM Technicians and conducts activities to ensure the successful and accurate management of the end-to-end work order process.
Ensures the appearance, maintenance and the condition of technicians, equipment, tooling, and trucks is kept at the highest level per company guidelines. Assures vehicle and tooling inspections/maintenance are completed and accurate. Schedules and conducts Safety Meetings on relevant
topics, keeps attendee list documented and saved.
Actively leads the development of Preventative Maintenance Technician through frequent coaching and formal performance reviews. Supports the selection and hiring of PM technicians and trainees.
Performs other duties as assigned.
In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.
Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 18 branch locations throughout the state of Florida, including large regional facilities in Tampa and Orlando and crane and forklift sales and service facilities in Pompano and Miami. Ring Power also has eight facilities outside of Florida - Rhode Island, New Jersey, the Carolinas, Georgia, Texas and California - to serve the needs of other specialized industries and customers.
Ring Power Corporation has become one of the largest Caterpillar dealers in the southeastern United States through dedication to the mission of customer service. In order to preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.
Currently, more than 2,000 employees at 26 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Safety fully supports, encourages and follows safe work behavior, and considers safety of paramount importance in the workplace.
Job Specific Skills Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace. Refer to job specific training requirements for the job identified in the LMS.
Fostering Teamwork Listens and responds constructively to other team members' ideas. Offers support for others' ideas and proposals. Is open with other team members about his/her concerns. Works for solutions that all team members can support.
Communication Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.
Negotiating Seeks to understand others' interests. Knows when to be gentle and when to be assertive, and acts accordingly. Questions and counters others' proposals without damaging relationships. Explains positions to gain acceptance. Works from facts and a strong knowledge base. Seeks common interests and win/win solutions or mutually agreeable trade-offs.
Customer Oriented Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.
Resource Management…