Maintenance Supervisor

Maintenance Supervisor

Reports to:

Community Manager Participation in an after-hours emergency on-call rotation is required

Position Summary The Maintenance Supervisor is responsible for the overall maintenance operations of the community, including supervision of maintenance team members, coordination with the Community Manager, oversight of vendors, and hands-on participation in maintenance activities. This role ensures the property is maintained to Company standards, units are rent-ready in a timely manner, and residents receive responsive, professional service.

Core Responsibilities Actively participate in all maintenance projects, including work orders, unit turns, repairs, and preventive maintenance

Assist the Community Manager in coordinating daily maintenance operations, scheduling tasks, and prioritizing work based on property needs

Supervise and support maintenance team members, providing direction, and ensuring work is completed safely, efficiently, and to company standards

Ensure vacant apartment homes are made rent-ready promptly and cost-effectively

Perform routine inspections of apartment interiors, building exteriors, common areas, and amenities (including pool and spa areas, if applicable) and complete necessary repairs and/or cleaning

Maintain accurate records related to work orders, preventive maintenance, inspections, and unit readiness

Manage inventory, tools, equipment, and maintenance materials to ensure adequate supply and proper utilization

Maintain clean, organized, secure, and well-lit maintenance shops, storage rooms, and mechanical areas

Identify and maintain knowledge of all utility meters, shut-offs, fixture shut-offs, and sewer clean-outs throughout the property

Coordinate with and oversee third-party vendors, understanding their services and ensuring quality and timely performance

Maintain the cleanliness and appearance of the community grounds, including daily trash pickup and cleaning of stairwells and common areas

Participate in after-hours emergency maintenance coverage and share responsibility for the property emergency phone

Communicate with residents, vendors, and team members in a courteous, professional, and service-oriented manner

Maintain a clean, professional personal appearance while on duty Comply with all company policies, procedures, and safety requirements as outlined in the Team Member Handbook Perform additional duties as assigned by the Property Manager or supervisor

All responsibilities are performed under the direction and approval of the assigned Property Manager, and duties may be adjusted based on operational needs.

Minimum Qualifications & Requirements Demonstrated maintenance skills across general building systems (plumbing, electrical, appliances, carpentry, etc.)Minimum of three (3) years of property maintenance experience; multi-family experience strongly preferred

Possession of basic tools of the trade

Reliable transportation with valid auto insurance

Valid Washington State Driver’s License (or ability to obtain)
Ability and willingness to respond to after-hours emergencies as required

Candidates who do not meet every qualification but possess relevant experience and a strong work ethic are encouraged to apply.

Physical Requirements Ability to stand, walk, and sit for extended periods throughout the workday

Frequent use of hands for typing, writing, grasping tools, and operating equipment

Occasional bending, stooping, squatting, kneeling, climbing stairs, pushing, pulling, and reaching overhead

Ability to lift, push, or pull up to 50 lbs. regularly and heavier items may require team assistance or equipment

Ability to work both indoors and outdoors in varying weather conditions
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