Apartment Maintenance Supervisor

About Us

The Neiders Company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration. Our dedication to accountability and legendary service sets us apart in the industry, and we are seeking a dynamic Maintenance Supervisor to join our team and uphold these values in all aspects of property maintenance.

We are seeking a resilient, hands‑on Maintenance Supervisor to lead maintenance operations at one of our high‑demand communities in a fast‑paced, dynamic environment. This individual will oversee the property’s maintenance functions, ensuring safety, operational efficiency, and exceptional resident satisfaction. As the Maintenance Supervisor, you will manage daily maintenance operations, lead and develop a maintenance team, coordinate vendor work, ensure compliance, adhere to budget and uphold our company’s standards of quality, accountability, and legendary service.

• Oversee all aspects of property maintenance including HVAC, plumbing, electrical, carpentry, appliance repair, and unit turnovers.
• Develop and manage preventive maintenance schedules, ensuring consistent follow‑through and documentation.
• Conduct regular property inspections to identify issues, prioritize repairs, and ensure compliance with safety standards.
• Work with maintenance team to ensure daily maintenance tasks, service requests, and make‑ready standards are met.
• Maintain accurate records of work orders, materials inventory, and equipment service logs.
• Perform various proactive preventive maintenance inspections, light audits, property equipment.
• Ensure the property is cleanliness standards are met, amenities are upheld to standards.
• Observe and promote safety and risk management in accordance with local, federal, state, and company standards.

• Supervise, train, and motivate maintenance staff to perform at a high standard of safety and productivity.
• Provide clear direction, feedback, and accountability to ensure tasks are completed efficiently and correctly.
• Mentor the maintenance team and coach their career goals.
• Foster a positive, team‑oriented culture built on pride in craftsmanship, communication, and ownership.

• Deliver prompt, courteous, and professional responses to resident maintenance requests.
• Communicate clearly with residents regarding repair timelines and follow‑up actions.
• Partner with the property management team to ensure maintenance supports overall resident satisfaction goals.

• Schedule, oversee, and evaluate the performance of third‑party contractors for major repairs and capital projects.
• Ensure all vendor work meets company standards and is completed within scope, budget, and timeline.
• Monitor costs and identify opportunities for operational savings without compromising quality.
• Safety & Compliance
  • Ensure all work complies with OSHA regulations, company safety protocols, and local building codes.
  • Train maintenance staff in proper use of tools, equipment, and safety procedures.
  • Lead emergency response efforts and maintain readiness for property‑related incidents such as fires, floods, or equipment failures.

• High school diploma or equivalent; technical training or certifications preferred.
• Minimum 5 years of multifamily maintenance experience, with at least 2 years in a supervisory role.
• Strong technical knowledge of HVAC, plumbing, electrical, and general maintenance, with proven success in high‑demand, fast‑paced property environments.
• Boiler and Chiller experience is recommended.
• Bilingual (English/Spanish) highly preferred to support effective communication with residents and team members.
• Ability to cope and defuse situations with associates or upset residents.
• Excellent leadership, organizational, and communication skills.
• Proficiency with maintenance systems, work order tracking, mobile device, basic computer background, and communication tools.
• Availability to…