House Cleaning Trainer

Green Clean Maine is growing and seeking a House Cleaning Trainer to join our team!

We are looking for helpful, friendly, detail-oriented people who love to clean, and love to teach others to clean
.

What You'll be Doing: You will work as a full-time House Cleaning Technician Trainer, cleaning clients’ homes in the greater Portland area and teaching newly hired cleaning technicians how to clean using the Green Clean Maine Method. You’ll get to know our incredible clients, their families and their pets. You’ll see what a positive difference we make for our clients and for the planet, and you'll help new folks be successful in this satisfying work!

Our company culture is welcoming to all and supportive yet independent, growth-oriented and focused on providing an awesome experience for our grateful clients.

We take pride in being the best green house cleaning service in Maine!

Work-life balance is important here!
No work on nights and weekends
, ever.

We provide all equipment, supplies and lots of paid training.

ESSENTIAL JOB FUNCTIONS:

• Responsible for day to day oversight of assigned technicians and navigating to job sites safely and efficiently.
• Facilitates delivery of new technician training on various skill, policy and compliance areas in accordance with written training manuals. Ensures all training is completed thoroughly and in a timely manner.
• Performs duties of Cleaning Technician
• Conducts quality checks of assignments to ensure service standards are met. Follows up with new technicians regarding necessary corrections and future adjustments.
• Provides feedback and coaching to new technicians to ensure cleaning standards and customer service levels are met. Coaches new technicians regarding performance and behavioral expectations and provides tools/training to ensure future success. Provides inputs on evaluation of trainees. Escalates complex performance or behavioral concerns to Field Training Supervisor.
• Administers, scores and reports final on-site testing of new technicians to the Field Training Supervisor for final approval.
• Supports retention of frontline employees through attendance and active participation in retention activities as directed by management. This includes but is not limited to: morning meetings, post-training support for new employees, providing input on continuous improvement of retention processes.
• Supports a culture of safety by closely adhering to safe work practices, continuously scanning work environment for hazards and taking action to mitigate, practicing proper ergonomics and body awareness. Provides training, feedback and coaching to new technicians to ensure safe work practices are clear and observed. Documents safety incidents as required and assists in safety incident investigations.
• Maintains a positive work atmosphere by acting and communicating in a manner consistent with company core values, getting along with customers, clients, vendors, co-workers and management.
• Opens and/or closes the office for the day’s field work as assigned by Field Training Supervisor.
• Performs other duties as assigned.

EDUCATION, EXPERIENCE AND KNOWLEDGE

QUALIFICATIONS:

• A GED/High School Diploma is required.
• A valid, unexpired driver’s license is required.
• 3+ years of work experience. Experience cleaning residential homes and knowledge of cleaning products, techniques, and methods required. Previous supervisory experience preferred.
• Must have exceptional customer service skills, attention to detail, ability to work independently and self-manage the workload for self and team with minimal supervision.
• Excellent verbal and written communication skills.
• Ability to use proper judgment and problem-solving skills.
• Able to adapt to changing schedules or routines; excellent time management and…