Maintenance Supervisor

Job Title: Maintenance Supervisor

Salary: $30 to $32 per hour

Schedule: Monday – Friday

We’re looking for a talented maintenance supervisor who will be responsible for the day-to-day maintenance operations and physical upkeep of the assigned property, ensuring compliance with Avenue5 policies, local, state, and federal regulations, and the company risk management program. The maintenance supervisor will also have financial responsibilities contributing to and adhering to the property budget.

• Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards, are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance‑related issues in a timely manner as outlined in the Avenue5 Policy and Practices document while maintaining a professional demeanor.
• Perform various maintenance functions including repairs to electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf cart, elevator, and more.
• Ensure work order system accuracy by verifying all orders are completed in a timely manner to company standards and resident satisfaction.
• Daily inspection of the property grounds, buildings, and common areas to maintain safety and cleanliness standards and identify issues requiring maintenance, repair or replacement.
• Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
• Promptly communicate with the property manager concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Help monitor response times for emergency on‑call/after‑hours maintenance assignments and address issues as needed; participate in on‑call rotation as necessary.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Conduct pre‑move‑in and post‑move‑out apartment inspections and ensure timely completion of quality unit turns.
• Act as mentor to the maintenance team and maintain a professional demeanor and appearance at all times.
• Administer the company risk management program and complete special projects as assigned by the maintenance supervisor and/or property manager.
• Solicit suppliers and contractors when work is necessary and monitor compliance with company policy.
• Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards.
• Walk property weekly with property leadership to collaborate on property challenges and operations.
• Ensure maintenance costs remain within the allotted property budget and provide input on future budgets.
• Other duties as assigned by property leadership.

• High school diploma or equivalent is required.
• At least three years of experience in the property management industry or directly related field.
• Possess general maintenance and carpentry skills.

• Maintain a valid driver’s license, clean driving record and current auto insurance.
• Read, write and understand English.
• Use general office equipment such as telephone, fax machine, printer, copier, and tracking system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Perform basic mathematical functions.
• Cope with and defuse situations involving angry or difficult people.
• Maintain confidentiality.
• Maintain professional appearance and comply with prescribed uniform policy.
• Comply with all safety requirements.
• Complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Benefits include medical, dental, vision, mental health, financial wellness, time‑off, and professional development opportunities.