Maintenance Supervisor

Job Details

Job Location:

Portland, OR 97230
Position Type:
Full Time
Salary Range: $30.00 - $35.00

Job Shift: Any
Job Category:
Skilled Labor - Trades

General apartment maintenance experience, knowledge of appliance repair, light carpentry, plumbing, electrical knowledge, safety procedures, safety conscious, steady and dependable, ability to work under pressure, and ability to flex schedule to accommodate after hour and weekend emergencies by participating in After Hours Emergency On-Call Program. Must hold current journeyman or higher license in Heating and Air Conditioning and significant experience in plumbing, appliance repair, carpentry, and general maintenance repairs.

Responsible for organizing, coordinating, and managing overall maintenance program of home community, including exterior property appearance, timely work order service, quality make-ready program, cost-effective inventory control of the property, and maintaining the physical condition and appearance of the site.

• Diagnose and perform major, minor and routine maintenance/repair in a timely and professional manner. Assure all service requests are completed on a daily basis.
• Accurately document work performed on service request, including parts, and return to supervisor by end of day.
• Complete renewal service requests in the same timely fashion. Follow up on completed service requests to ensure satisfaction.
• Promote good public relations with residents, co-workers, and company staff through a great "people" attitude and resident trust. Display a friendly and courteous attitude towards residents and other employees; never confront supervisor or other employees in front of residents.
• Inspect vacated apartments and complete make-ready checklist. Inform site manager of needed services and repairs. Re-inspect vacant apartments after make-ready has been completed to determine quality of work performed.
• Ensure adequate number of make-ready units are available and that the products are up to company standards. Coordinate status of make-reads with leasing staff.
• Complete special projects as may be assigned and prioritized by the On-site manager.
• Inspect exterior of the property; perform building and common area upkeep daily in accordance with company standards. Assist in keeping grounds neat and free of litter.
• Assist with tenant improvements as required. Schedule make-ready employees as necessary. Maintain an average of 50%% of make-readies market-ready monthly. Ensure vacant units are "trashed-out" within 24 hours of move-out.
• Complete or oversee the completion of preventative maintenance. Maintain accurate records and provide resident training as required.
• Order parts and supplies and maintain inventory, utilizing inventory system. Maintain shop appearance to standards to facilitate quick assessment of supply inventory. Maintain proper equipment and equipment inventory to ensure warranty compliance.
• Obtain bids and negotiate prices, as necessary, with vendors and contractors. Coordinate delivery and work schedules with vendors, contractors, and On-site Manager.
• Perform effective emergency maintenance (after hours) as required.
• Coordinate maintenance objectives with the On-site Manager daily.
• Perform and report on all work according to the safety standards of the company, OSHA and health codes. Perform work area clean-up weekly.

Reports directly to the on-site manager. In absence of manager, supervises and schedules maintenance and on-site personnel. Works with property manager, administrative division staff, staff members of other developments, outside vendors and service providers.

• High school diploma or GED.
• Two years related experience in property management/training preferred or equivalent combination of education and experience.
• Proficient in MS Office, particularly email, Word, Excel; excellent time management skills; ability to multi-task and prioritize work; attention to detail and problem-solving skills.
• Knowledge of office management systems and procedures.
• Ability to read and interpret documents such as emails, utility billings, financial documents,…