Orchestral Luthier

Description

Our luthiers are trusted professionals who take pride in delivering high-quality repairs and maintenance on orchestral string instruments for students, educators, and musicians of all levels.

This is a hands‑on role supporting rental inventory, school accounts, and store customers. You’ll work in an in‑store repair environment that values craftsmanship, consistency, and service, while contributing directly to the musical success of our community.

• Perform setup, maintenance, and repair work on orchestral string instruments
• Document all work and customer contact using our software
• Provide accurate and timely repair estimates and appraisals to customers
• Support ongoing partnerships with area schools and music directors, including occasional visits to the schools
• Continually learn and apply best practices for repair techniques and shop safety
• Replenish repair parts and supplies as needed

Store Luthiers work in a retail musical instrument store with a dynamic and customer‑focused atmosphere. Luthiers work both independently and collaboratively in a moderately noisy, safety‑conscious environment.

• Store Luthiers work within store operating hours; seasonal workload fluctuations may occur
• Hourly pay + bonus opportunities, based on experience and training
• Relocation assistance available for eligible candidates

• Minimum of 2 years of orchestral string instrument repair and setup experience
• Completion of an accredited instrument repair program is preferred but not required
• Strong attention to detail, organization, and commitment to quality

• Employee discount
• Flexible scheduling available for team members
• Health/Vision/Dental and PTO benefits available for full‑time team members
• Life insurance and 401k available for all team members
• Company assistance in obtaining and purchasing hand tools

Heid Music is more than a job — it’s a team united by a love of music and BRAVO service.

Heid Music is an Equal Opportunity Employer.