Public Area Maintenance Attendant

Description

JOB TITLE:

Public Area / Maintenance Attendant

PROPERTY:
Residence Inn by Marriott Prescott

DEPARTMENT:
Housekeeping / Maintenance

REPORTS TO:

Operations Manager and Maintenance Leadership

EMPLOYMENT STATUS:
Full-Time, Hourly

The Public Area / Maintenance Attendant is responsible for maintaining the cleanliness, appearance, safety, and overall condition of the hotel's public spaces while also assisting the Maintenance Department with routine preventive maintenance and minor repair assignments.

This is a hands-on, active position for someone who takes pride in keeping a property clean, organized, safe, and welcoming. The successful contributor will be dependable, self-motivated, attentive to detail, comfortable working independently, and willing to assist wherever needed.

The position regularly interacts with guests and other hotel contributors. A professional appearance, positive attitude, and commitment to providing friendly and responsive guest service are essential.

• Clean and maintain the hotel lobby, entrance areas, vestibules, front desk surroundings, breakfast-area common spaces, meeting spaces, hallways, stairwells, elevators, and other public areas.
• Clean, sanitize, stock, and inspect public restrooms throughout the shift.
• Sweep, vacuum, mop, dust, polish, and spot-clean floors, walls, doors, windows, glass, furniture, fixtures, baseboards, and other surfaces.
• Empty trash and recycling containers throughout the hotel and replace liners as needed.
• Maintain exterior trash receptacles, smoking areas, sidewalks, entrances, parking-area surroundings, and other exterior guest areas.
• Clean and organize the pool area, patio, courtyard, grills, firepit surroundings, outdoor furniture, sports courts, and other recreational spaces.
• Keep the guest laundry room clean, organized, stocked, and ready for guest use.
• Clean spills, remove debris, and respond promptly to situations that could create an unsafe or unattractive environment.
• Monitor public areas throughout the shift rather than waiting to be directed to each task.
• Report stains, damage, unusual odors, pest activity, burned-out lights, broken furniture, safety hazards, or other concerns immediately.
• Assist with deep-cleaning projects, including walls, doors, windows, vents, light fixtures, grout, furniture, floors, and exterior areas.
• Maintain housekeeping and maintenance closets in a clean, organized, and properly stocked condition.

• Assist the Maintenance Department with routine preventive maintenance and basic property repairs under the direction of maintenance leadership.
• Complete minor tasks such as replacing light bulbs, tightening hardware, touching up paint, replacing batteries, assembling furniture, changing filters, and completing other basic repairs within the contributor's training and ability.
• Assist with guestroom and public-area maintenance punch-list items.
• Help inspect guestroom and public-area fixtures, doors, locks, furniture, appliances, plumbing fixtures, lighting, and equipment for visible damage or operational concerns.
• Assist with routine inspections of exterior lighting, pool gates, walkways, dumpster areas, irrigation concerns, mechanical spaces, and other assigned areas.
• Assist with preventive maintenance projects involving HVAC filters, guestroom equipment, laundry equipment, doors, furniture, and property fixtures.
• Help transport tools, supplies, furniture, equipment, trash, and materials throughout the hotel.
• Set up and break down meeting rooms, tables, chairs, equipment, and special-event areas when assigned.
• Assist with receiving, unloading, organizing, and storing hotel supplies.
• Create or report maintenance work orders when an issue cannot be safely corrected immediately.
• Place appropriate warning signs or secure an area when a hazard is identified and notify management promptly.
• Never perform electrical, plumbing, HVAC, pool, life-safety, or other specialized work beyond the contributor's training, authorization, or legal qualifications.

• Greet guests in a friendly and professional manner.
• Provide basic directions and property information when requested.
• Respond promptly and courteously when a guest asks for assistance.
• Deliver requested items to guestrooms or public areas when assigned.
• Avoid entering an occupied guestroom without following hotel procedures and receiving proper authorization.
• Respect guest privacy and maintain…