Hotel Maintenance - Engineer

Marriott Providence Downtown Job Description Job Title Maintenance Technician (AM / PM)

Department: Engineering

Reports To: Chief Engineer

Learn more about what makes Meyer Jabara Hotels different:

The Maintenance Technician is responsible for maintaining the hotel's physical property, guest rooms, public areas, mechanical systems, restaurant, banquet facilities, and grounds to ensure a safe, clean, and comfortable environment for guests and associates. This position performs preventive maintenance, responds to guest maintenance requests, troubleshoots building systems, and completes repairs while supporting Marriott brand standards and Meyer Jabara Hotels' culture of Aggressive Hospitality
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This position may be scheduled for either AM (First Shift) or PM (Second Shift) based on business needs. Both shifts play an essential role in maintaining the hotel's 24-hour operation and delivering exceptional guest experiences.

• Provide prompt, courteous, and professional service to all guests and associates.
• Respond quickly to guest maintenance requests and resolve issues to the guest's satisfaction.
• Follow up on completed repairs to ensure guest satisfaction.
• Maintain a positive, service-oriented attitude at all times.
• Represent Marriott Providence Downtown and Meyer Jabara Hotels with professionalism.

• Perform scheduled preventive maintenance throughout guest rooms, public areas, meeting rooms, restaurant, banquet facilities, back-of-house areas, and mechanical equipment.
• Complete preventive maintenance work orders accurately and on schedule.
• Assist with seasonal maintenance projects and capital improvement initiatives.
• Maintain accurate preventive maintenance records and documentation.

• Perform repairs involving:
• Plumbing
• Electrical systems
• HVAC equipment
• Carpentry
• Drywall and painting
• Flooring and tile
• Doors, locks, windows, and hardware
• Kitchen and restaurant equipment
• Laundry equipment
• Furniture and fixtures
• Replace light bulbs, filters, batteries, and other routine maintenance items.
• Maintain hotel appearance in accordance with Marriott brand standards.
• Report equipment failures requiring outside contractors to the Chief Engineer.

• Support restaurant, lounge, banquet, and meeting room operations by maintaining equipment and facilities.
• Assist with banquet room setups requiring engineering support.
• Perform exterior building inspections and grounds maintenance as assigned.
• Assist with snow removal, landscaping, parking lot maintenance, and exterior cleanliness.
• Participate in emergency response procedures involving fire alarms, power outages, floods, weather events, or other emergencies.

• Follow all OSHA, Marriott, Meyer Jabara Hotels, and local safety regulations.
• Practice proper Lockout/Tagout procedures when required.
• Wear required Personal Protective Equipment (PPE).
• Maintain compliance with fire and life safety standards.
• Report unsafe conditions immediately.
• Properly store and handle chemicals in accordance with Safety Data Sheet (SDS) requirements.

• Maintain accurate work orders, maintenance logs, inspection reports, and engineering documentation.
• Document repairs, parts used, and completed work in the hotel's maintenance management system.
• Notify the Chief Engineer of equipment requiring replacement or major repairs.
• Maintain engineering inventory and communicate supply needs.
• Ensure complete communication during shift changes.

• Assist fellow engineers and other hotel departments whenever needed.
• Cross-train in all engineering responsibilities.
• Participate in departmental meetings and ongoing training.
• Support hotel initiatives, quality improvement programs, and operational excellence.
• Promote teamwork, accountability, and respect throughout the hotel.

Associates assigned to the AM shift are primarily responsible for preparing the hotel for daily operations by:

• Performing scheduled preventive maintenance.
• Completing guest room repairs before check-in whenever possible.
• Responding to overnight…