Supervisor Shop Truck Maintenance

Job Overview

The Supervisor, Truck Shop Maintenance at Cox Automotive will oversee mobile truck maintenance operations, support business growth, and lead a team of technicians. The role offers a variable compensation package with a base salary ranging from $81,400.00 to $ and may include incentive opportunities. Supervisors can work remotely part of the week and are expected to travel as needed.

• Skillset in Sales and mechanically inclined; generating new business within the market and supporting the operations of the business
• Knowledge of the mobile work environment and challenges, maintenance practices, and Cox Fleet specific requirements and processes for mobile maintenance
• Ability to act with a high sense of urgency
• Expresses ideas and disagreements, constructively resolves conflict, and encourages others to do the same
• Able to collaborate with customers, especially customers with urgent issues, to provide solutions that meet customer requirements
• Strong Excel and data entry skills, and the ability to learn new platforms (such as Cox Fleet IT Systems, including Web Wrench, Mobile Frame, RO Writer)
• Demonstrated skill and interest in continuous improvement of processes
• Proficient computer skills
• Competent using Microsoft Office Suite (Excel, Word, Power Point, Skype, etc.)
• Able to motivate team members to achieve daily, weekly, and monthly goals
• Provide leadership to individuals and management team daily
• Drive new business in developing markets and support current business in existing markets
• Develop productivity reports and work with team members to improve productivity
• Actively work across Cox Fleet organizations to resolve issues related to the technician’s role
• Lead Technicians to perform best practices and achieve quarterly targets
• Directly oversee the operations and Mobile Technician Leaders in the Market
• Providing leadership and supervision to ensure a high level of efficiency, productivity and safety standards are met
• Coordinating and conducting regular meetings with technicians to engage, energize and mentor
• Performs other duties and responsibilities as assigned

• High School Diploma or GED preferred with eight years of experience as a Diesel Technician on Medium to Heavy‑duty vehicle repair or equivalent combination of technical education/certifications/skills/experiences
• Bachelor’s degree with six plus years of experience as a Diesel Technician on Medium to Heavy‑duty vehicle repair or equivalent combination of technical education/certifications/skills/experiences
• Minimum of three years experience in management or leadership role
• Must have a valid driver’s license and meet Cox Fleet minimum driving qualification standards
• Must be at least 21 years or older

• Ethics & Values: adheres to appropriate core values, acts in line with them, rewards correct values, disapproves of others, practices what is preached
• Action Oriented: sense of urgency, action oriented, not fearful of acting with minimal planning, seizes more opportunities
• Technician Focus: navigates from mentor/coach to ‘tough love’ manager, manages diverse technicians
• Customer Focus: dedication to meeting expectations, uses customer information for improvements, builds trust and respect
• Functional/Technical
  
  Skills:
  
  possesses knowledge and skills to perform job at a high level
• Listening: practices attentive and active listening, patience, restates opinions accurately
• Systems: demonstrates ability to learn and use IT systems related to technician performance
• Interpersonal Savvy: relates well across all levels, builds rapport, constructive relationships, uses diplomacy and tact, diffuses high‑tension situations
• Problem Solving: identifies problems, develops practical solutions, understands internal constraints

The company offers eligible employees flexible vacation with pay, seven paid holidays per year, and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

To be employed in this role,…