Crew Leader, Maintenance​/Cleaning

About the Department

NC State University Facilities Division is home to nearly 900 professionals who plan, build, and maintain the spaces that foster an environment where innovation, learning, and community thrive. Through this work, we help create spaces that empower students, faculty, and staff to reach their full potential. Operating year-round, we manage more than 16.7 million gross square feet of built space and oversee 4,733 acres of campus infrastructure through a series of core departments, each composed of multiple specialized units:

• Design & Construction
• Business Operations
• Campus Operations and Maintenance
• Campus Planning and Strategic Investment

Whether responding to a maintenance request, shaping future facilities, or creating spaces that inspire discovery, our team is grounded in excellence, service, and stewardship. Join the pack and become part of one of the largest and most respected employers in the state, helping shape the future of our campus community.

• Medical, Dental, and Vision
• Flexible Spending Account
• Retirement Programs
• Disability Plans
• Life Insurance
• Accident Plan
• Paid Time Off and Other Leave Programs
• 12 Holidays Each Year
• Tuition and Academic Assistance
• And so much more!

Attain work‑life balance with our Childcare benefits, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

Join our dynamic Environmental Services team as a Crew Leader I. You will coordinate daily operations, address maintenance needs, and deliver high‑quality service that directly impacts the campus community.

• Lead projects, including power washing, window washing, floor waxing, and re‑lamps and fixtures and dispensers
• Inspect and verify maintenance discrepancies and ensure timely resolution
• Provide support to other zones as needed, filling in for vacant positions or absenteeism
• Collect and submit timesheets within established timelines
• Perform critical duties during adverse weather or emergencies as assigned
• Complete accident reports within 24 hours of an incident
• Assist with equipment inventory and maintain a monthly inventory of storage closet supplies
• Submit supply orders for manager approval to ensure adequate stock levels
• Train new employees, ensuring they understand tasks and safety protocols
• Transport employees to various locations for assignments
• Collaborate with maintenance staff inside and outside the unit to resolve issues efficiently
• Address and resolve customer requests via radio communications, work orders, and direct interactions
• Ability to lift a minimum of 60 pounds continuously and 90 pounds occasionally with or without reasonable accommodations
• Communicate effectively with supervisors, coworkers, and the general public and follow verbal and written instructions related to work assignments and operational needs

• This position has been designated as essential personnel for the University and may be required to report to work during adverse weather conditions, even if operating on an alternate schedule
• This position may assist with snow and ice removal under the direction of a supervisor
• Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities

Minimum Experience/

Education:

Some knowledge of cleaning procedures, ability to follow instructions, and to perform medium to heavy physical work; or an equivalent combination of training and experience. Special certification may be required for some of these positions.

• Demonstrated experience performing housekeeping or facilities maintenance in a university or commercial environment
• Ability to operate and perform minor repairs on cleaning equipment such as auto‑scrubbers, burnishers, and power washers
• Strong communication and leadership skills with the ability to direct, train, and motivate team members
• Experience with inventory management, supply ordering systems, and timesheet coordination
• Working knowledge of Microsoft Office or Google Suite (Excel/Sheets, Word/Docs, PowerPoint/Slides) and familiarity with budgeting or reporting tools

• Valid Driver's License required
• Must be able to obtain a valid NC…