Custodial Supervisor - Wake County Detention Center

Job Summary

This position will perform supervisory janitorial work. The role involves supervising, directing, and participating in the work of subordinate custodial personnel. The Supervisor will be on-call to ensure continuous operational improvement and must exhibit superior customer service skills.

Pay Rate: $16.00/hr

Weekly

Hours:

Part-time, 20 hours a week

Schedule: Monday to Friday, 6 pm – 10 pm

• Performs all assigned tasks in a professional manner to reflect the highest integrity of the Custodial Services Department.
• Reports to the Building Representative for component performance on all Custodial work.
• Conducts daily routine inspections to ensure work meets specifications and takes immediate corrective action as needed.
• Provides a professional trained on the night shift to direct cleaning activities, including MSDS for all products and hazardous substances in custodial closets or storage.
• Assists in developing and implementing departmental policies, procedures, and standards.
• Provides leadership and guidance to departmental personnel.
• Maintains proficiency in all techniques and equipment used by the custodial staff.
• Recommends changes in supplies, equipment, or procedures to improve safety or reduce costs.
• Maintains good working relationships with other departments.
• Supervises and maintains close communication with the Lead and the rest of the Custodial Staff.
• Provides ongoing technical and chemical training to all Custodial staff.
• Investigates documents and reports unusual occurrences to the manager.
• Ensures equipment is tested regularly.
• Schedules personnel for proper coverage of custodial services.
• Maintains good working relationship with the client and building occupants.
• Works with Management support staff and the client daily to review custodial performance and discuss ways to improve service levels.
• Ensures staff is dressed in proper uniform attire.
• Issues verbal reprimands and recommends disciplinary actions when necessary.
• Inspects building and grounds to ensure clean and safe conditions.
• Evaluates the need for minor equipment repairs; performs and supervises minor repairs.
• Completes weekly inspections.
• At the end of the shift, ensures equipment and cleaning materials are left clean and ready to use.
• Other duties as necessary.

• High school diploma or GED.
• At least 2 years of janitorial/cleaning experience.
• At least 2 years of previous supervisory experience.
• One or more years of experience as a floor tech, with experience on all types of floor surfaces.

• Knowledge of proper cleaning or polishing agents for various surfaces, including metals, woodwork floors, and floor coverings.
• Knowledge of safety ordinances and regulations.
• Knowledge of cleaning supplies and equipment; able to instruct others in their use.
• Ability to understand documents such as Scope of Work and Procedure Manuals.
• Ability to write routine reports and correspondence.
• Common sense for carrying out instructions provided in written, oral, or diagram forms.
• Reading and comprehension skills.
• Effective presentation skills in one‑on‑one and group settings to customers.
• Proficient in English speaking, writing, and reading.

• Professional excellence in job performance.
• Support for the company’s direction.
• Superior service to customers and employees.
• Flexibility, innovation, and responsiveness to change.
• Wise management of human and financial resources.
• Team player who helps others succeed.
• Openness in communication within the company.
• Respect and dignity for all individuals.
• Pride in representing Owens Realty Services.
• Enthusiasm and excitement for their work and the work of others.
• Willingness to go above and beyond expectations.
• Commitment to the entire business of the company.

Owens Realty Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

Owens Realty Services is a Drug‑Free Workplace. Employment is contingent upon passing a pre‑employment drug screening and background check.