Service Technician – Industrial Machinery

Company Description

Syntegon Telstar S.R.U. is a company of the Syntegon group, which operates worldwide. As a brand specialized in the development of GMP projects of consulting, engineering, construction and integrated process equipment, we serve companies linked to the life sciences market (pharmaceutical and biotechnology, healthcare, cosmetics, veterinary and food industries), as well as hospitals, laboratories and research centers. We also offer solutions with the application of vacuum and high vacuum technologies for traditional and high-tech industries in the energy and aerospace sectors, as well as scientific experimentation.

Your primary focus in this role is to provide customers with excellent technical customer service and ensure complete satisfaction. Responsibilities include installation, commissioning, troubleshooting, testing, analyzing, while maintaining, repairing, and training on Syntegon Telstar equipment and associated products.

• Perform on-site installation, start-up, commissioning, and service of pharmaceutical manufacturing equipment.
• Execute preventive maintenance, corrective maintenance, and emergency repairs on mechanical and electrical systems.
• Troubleshoot motors, pumps, valves, sensors, heaters, PLC I/O, HMIs, and related control components.
• Identify root causes of equipment failures and implement effective corrective actions.
• Support customer operations by providing equipment operation guidance and basic training.

Basic Requirements:

• Technical education or 5+ years of hands‑on field service / maintenance experience.
• Strong mechanical and electrical troubleshooting abilities; safe working practices.
• Experience with industrial equipment in regulated environments (pharma, biotech, food).
• Basic PLC diagnostics and understanding of GMP documentation.
• Valid driver’s licence and passport.

Preferred Qualifications:

• Experience servicing equipment such as lyophilizers, sterilizers, isolators, or containment systems.
• Experience working in cleanroom or controlled environments.
• Ability to read basic ladder logic or fault diagnostics.
• Multi‑lingual (Spanish, German, or French) a plus.

• Willingness to travel up to 75%, including international destinations.
• Work in tight quarters; on top of and underneath equipment. Stand, stoop, kneel and bend continuously while working on equipment (66% of the time).
• Lift up to 50 lbs on a regular basis.

Submit to safety, background and drug/alcohol testing as required by customers and wear personal protective equipment as necessary.

Anticipated hourly rate is between $36 - $41. Compensation for roles at Syntegon Telstar NA varies depending on a wide array of non‑discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. Total rewards at Syntegon Telstar NA include salary + bonus (if applicable) + benefits.

By choice, we are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti‑discrimination laws.