Property Care Host; Maintenance​/Facilities & Guest Experience

Property Care Host (Maintenance/Facilities & Guest Experience)

POSITION TITLE: Property Care Host (Maintenance/Facilities & Guest Experience)

JOB TYPE:Full and Part Time

PAY:$25.00 per hour to Start

REPORTS TO: Property Management

At The Gables, we are humble ambassadors of our community. We believe hospitality begins with kindness, curiosity, and a genuine desire to care for others. Through thoughtful details, intentional design, and authentic, meaningful connections, we create experiences where every guest feels welcomed, valued, and at home.

INSPIRE WONDER
Innovation and Creativity | Surprise and Delight

FOSTER HOSPITALITY
Inclusive Culture | Home Away from Home

PURSUE EXCELLENCE
Exceptional Experiences | Attention to Detail | Focus on Quality

DEMONSTRATE INTENTIONALITY
Empathetic Engagement | Anticipatory Service | Sense of Ownership

CULTIVATE COMMUNITY
Team Collaboration | Community Engagement | Take Time to Celebrate

As a Property Care Host, you help preserve the beauty, comfort, and functionality of The Gables. Through preventative maintenance, thoughtful repairs, and careful attention to detail, you ensure every space is safe, welcoming, and ready to create memorable guest experiences. More than maintaining a building, you help care for a place where people come to celebrate, reconnect, rest, and create lasting memories.

Every repair, every project, and every detail contributes to the experience we create together.

At The Gables, every team member plays an important role in the guest experience. Because we are a small team, this position requires flexibility, ownership, and a willingness to support the property wherever needed.

You help preserve the character, craftsmanship, and design of The Gables by completing repairs and improvements that are thoughtful, well-executed, and consistent with the property's aesthetic. The best maintenance work is often invisible to guests—but it makes every memorable stay possible.

A Successful Property Care Host:

• Notices small maintenance concerns before they become larger problems.
• Takes pride in keeping the property beautiful inside and out.
• Responds quickly and thoughtfully to maintenance needs.
• Works safely and takes ownership of every project.
• Communicates clearly with management, teammates, vendors and guests.
• Appreciates craftsmanship and believes quality matters.
• Understands that preventative maintenance is part of exceptional hospitality.
• Is willing to jump in wherever needed to support the team.

• Conduct daily property walks to identify maintenance concerns, safety hazards, lighting issues, landscaping needs, and opportunities to improve the guest experience.
• Maintain preventative maintenance schedules and documentation to help preserve the long-term quality and functionality of the property.
• Troubleshoot and repair plumbing, electrical, HVAC, carpentry, drywall, painting, and general maintenance issues within skill level.
• Coordinate with outside vendors when specialized repairs are required, communicating status and pricing with management before work is approved.
• Respond promptly to maintenance requests from guests and teammates throughout property.
• Complete repairs with quality craftsmanship and attention to detail.
• Perform preventative inspections to identify maintenance needs before they impact the guest experience.
• Maintain an organized inventory of maintenance tools, equipment, and repair materials, communicating supply needs proactively.
• Maintain detailed maintenance logs and complete work orders accurately and in a timely manner.
• Monitor public spaces throughout the day, proactively addressing maintenance concerns and ensuring they remain safe, functional, clean, and welcoming.
• Assist with moving furniture, equipment, and fixtures to support maintenance projects, room refreshes, seasonal décor, and special events.
• Maintain compliance with safety standards and promptly address conditions that may impact the safety of guests, teammates, or the property.
• Assist in responding to building emergencies, utility outages, severe weather, or other unexpected situations to help protect guests, teammates, and the property.

• Maintain beautiful, welcoming outdoor spaces including landscaping, walkways, patios, lighting, and seasonal décor.
• Remove debris and ensure entrances and exterior spaces remain clean and inviting.
• Assist with snow, ice, or storm response when necessary.

• Maintain the cleanliness and presentation of mechanical rooms, maintenance work spaces, storage areas, and exterior facilities.
• Assist with public area presentation, window cleaning, pressure washing, furniture touch-ups, and seasonal projects.
• Support housekeeping with deep cleaning or room refresh projects when needed.
• Help maintain the overall appearance of the property so every space reflects The Gables' standards.
• Promptly report lost-and-found items, maintenance…