Parks Operations Analyst

“Together we connect and enrich our community through exceptional experiences.”

PRCR plays a leading role in shaping the quality of life and character of North Carolina’s Capital City. A broad network of more than 220 parks, 120 miles of trails, and numerous facilities to support the social, cultural, mental, and physical well-being of Raleigh’s residents. PRCR is committed to hiring a diverse, inclusive workforce guided by the vision of Bringing People to Parks and Parks to People.

The Dix Park Weekend
Operations Analyst leads and coordinates weekend park maintenance operations across multiple park locations. This position oversees a Weekend Support Team
, a Park Maintenance Crew, and is responsible for small-scale park improvement projects, daily operational needs, and upholding park cleanliness standards.

Weekend operations span parks of all sizes and types across Raleigh, including high-traffic destination parks, community parks, neighborhood facilities, natural areas, trail corridors, greenway Trailheads, and special use sites, with responsibilities ranging from routine maintenance and cleanliness to urgent weekend responses for service issues, event support, and safety hazards. This position may be expected to safely operate City trucks, PUV's, grounds and landscape equipment and heavy machinery on occasion.

The ideal candidate is self-motivated, dependable, and comfortable working both independently and as part of a team. This role is essential in ensuring Raleigh parks remain welcoming, safe, clean, and well cared for during peak weekend visitation.

The schedule for this position is typically Monday – Friday with working hours between 7:00 a.m. and 3:30 p.m. Two weekends a month you will be expected to flex your schedule to conduct park inspections, provide staff oversite, training, follow up, and feedback to ensure the team is meeting park expectations and requests. Weekend work may include holiday coverage, special event support, and extended shifts when park activity and maintenance demands are high.

This position serves and designates the primary weekend point-of-contact for park maintenance concerns, staff coordination, and service requests.

The Dix Park Weekend Operations Analyst supports PRCR’s efforts to maintain vibrant public spaces and provide exceptional experiences for all park users. The role includes ongoing coordination with Park Managers, Facility Supervisors, Horticulture, Natural Resources, and Community and Art Centers.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Oversee the weekend operations of our sites and ensure that our high standards for quality and efficiency are met through routine inspections, documenting issues and coordinating follow-up work during the week as needed.
• Direct a weekend team responsible for litter removal, trash collection, restroom cleaning, trail inspections, and upkeep of high use public spaces.
• Plan and execute small-scale park improvement projects such as grounds related enhancements, minor repairs, sign installations, amenity restoration, and site beautification.
• Communicate effectively with staff, volunteers, contractors, and other City personnel; provide guidance and clear expectations for work tasks and safety practices.
• Serve as weekend point-of-contact for park maintenance needs, responding to customer concerns, addressing service requests, and escalating issues appropriately.
• Work a rotating weekend schedule to support staff who work during this shift and to provide leadership, and team…