House Cleaner

Join to apply for the House Cleaner role at Ivory Pines Cleaning
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Ivy Pines Cleaning was born from a cleaner’s journey. Our mission is to protect the health of cleaners, families, and their pets by using only eco‑friendly products — while delivering the kind of detailed, caring service that sets a new standard in the industry.

As a House Cleaner, you'll provide a consistently calm, detailed, and reliable cleaning experience for our clients. This isn’t just about cleaning — it’s about becoming the person clients look forward to seeing, ensuring our promise of health, safety, and excellence is delivered every day. You’ll receive training, feedback, and support through our "Tell Us Your Dreams" program.

• Perform high‑quality, detailed cleaning tasks – ensuring nothing is overlooked and every space meets our standards.
• Arrive on time, manage your schedule, and complete jobs within expected time frames.
• Communicate politely and professionally with clients.
• Identify and communicate any issues or improvement opportunities, taking ownership of solutions.
• Participate in training, feedback sessions, and our "Tell Us Your Dreams" program to support your growth.
• Follow safety protocols to protect yourself, teammates, and the clients’ environment.

• Clients consistently rate your work 4.8+/5 and request your service again.
• Jobs are completed on time, with less than 2 % requiring re‑clean.
• Every clean meets Ivory Pines’ "Standard Setter" benchmark without supervision.
• Zero incidents of client complaints regarding respect, safety, or demeanor.
• Issues are resolved proactively, and feedback is implemented quickly.
• Continuous skill and performance improvement month over month.

• Stability – We control your hours so you earn a steady paycheck each month, regardless of the number of hours worked.
• Protecting your health first – We only use eco‑friendly, safe cleaning products.
• Raising the standard in cleaning – We are standard setters, trusted to deliver work we can be proud of every time.
• Building a career, not just a job – Training, leadership opportunities, and recognition tied to our core values.
• Salary and Bonuses – Base salary of $2,600 / month plus commissions, bonuses, and tips.
• Pay Transparency – Salary paid biweekly, calculated as Base + Commissions + Bonuses.
• Equal Opportunity – We are an equal‑opportunity workplace with fairness and transparency in promotions.

• Monday‑Friday (weekends off)
• Cleans between 8:00 AM – 6:00 PM
• Mileage reimbursement
• Flexible time‑off policy
• Paid company‑wide holidays
• Health, vision, and dental insurance
• Opportunities for advancement

Must‑Haves (Required)

• Valid driver’s license and ability to commute to jobs in and around Raleigh, NC.
• Minimum of 1 year experience in professional cleaning.
• Physical ability to perform cleaning duties (standing, bending, lifting up to 30 lbs).
• Legal authorization to work in the U.S.
• Willingness to undergo a background check in line with company policy.

Nice‑to‑Haves (Not Required)

• Professional experience in house cleaning.
• Familiarity with eco‑friendly or non‑toxic cleaning products.
• Bi‑lingual (English & Spanish).

• Entry level

• Full‑time

• General Business & Education

• Telecommunications & Communication Equipment Manufacturing

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