Electric Support Technician

Phase Technologies is seeking a mechanically and electrically inclined problem-solver to provide phone and email technical support for our industrial digital phase converters and variable frequency drives (VFDs). If you know what volts and amps are, enjoy troubleshooting equipment, and like helping customers solve real-world problems — this could be a great fit.

• Provide phone and email troubleshooting support for industrial electrical equipment
• Help customers diagnose wiring, installation, and operational issues
• Clearly explain technical solutions in a simple, professional manner
• Document calls and maintain accurate records
• Assist with warranty claims and damaged equipment processes
• Support the manufacturing floor as needed

This role is ideal for someone who enjoys solving problems and wants to use hands‑on technical knowledge in an office‑based environment.

• Basic understanding of electrical concepts (volts, amps, wiring fundamentals)
• Mechanically inclined and comfortable discussing equipment operation
• Strong problem‑solving ability
• Good communication skills — able to explain technical topics clearly
• Organized and detail‑oriented
• Self‑motivated and dependable

• Electrical apprentice
• Military technical experience
• Manufacturing technician

Associate degree in Electronics preferred but not required if experience demonstrates technical ability.

• $20+ per hour (DOE)
• Paid Time Off (up to 2 weeks per year)
• 8 Paid Holidays
• 401(k) with company match
• Flexible Spending Account

Phase Technologies is a power electronics manufacturer based in Rapid City, SD. Founded in 1999, we developed the world’s first digital phase converter and are now a leading manufacturer of advanced phase conversion and variable frequency drive technologies serving irrigation, water pumping, HVAC, oil & gas, and industrial markets across the U.S. and Canada.