Shampooer- Housekeeping-Silver Legacy

Job Description

Under direction of the Lead Houseperson, perform a variety of specialized cleaning assignments and duties.

• Perform cleaning assignments in and around guest rooms which include shampooing carpets, scrubbing floors, polishing marble surfaces and furniture as needed, sweeping, etc.
• Clean both high areas (ceilings, light fixtures, etc.) and low areas (baseboards, door stops, etc.) as assigned
• Assist in minor maintenance as requested
• Follow all appropriate safety precautions including proper use of equipment and protective attire. Report accidents and/or safety problems to supervisor immediately. Alert guests and employees to safety hazards (e.g., wet floors). Use cleaning chemicals in a safe manner according to labels and written instructions, and only in the combinations and quantities specified by the supervisor.
• Report serious problems to the Floor Supervisor/Housekeeping Office
• Keep all equipment clean, properly stored, and in working order. Report any needed mechanical repairs to the maintenance supervisor.
• Remove Room Service dishes from guest room hallways for prompt pick-up
• Check all lamps and fixtures in your assigned area for burned out bulbs
• Complete training of blood borne pathogen procedures
• Attend regularly scheduled departmental meetings
• Exemplify our core values, family style service, our mission and vision
• Exemplify our DEI (diversity, equity, inclusion) culture
• Perform other job-related duties as assigned

• Ability to understand and comply with all Company and departmental rules and regulations, policies and procedures
• Skill in establishing and maintaining effective working relationships with staff and guests
• Ability to read, and communicate verbally in English and Spanish
• Self‑motivated and detail oriented
• Possess initiative and high energy level
• Must be able to follow instructions, influence others, meet time requirements, and have memorization skills
• Knowledge of chemical use, OSHA regulations, and biohazard clean‑up procedures
• High School diploma or equivalent

• Work may be performed in confined areas which may be unusually warm, cold, or noisy, dimly lit or brightly illuminated
• Work entails use of solvents/oils, mechanical and electrical devices
• May come into contact with fumes/odors and dirt/dust.
• Work is done in high places and occasionally on slippery surfaces
• Constant awareness is required of surrounding areas to ensure safety of employees and guests
• Constant contact with co‑workers and guests
• Position requires Team Member to enter & exit from the Team Member entrance which entails 4 flights of stairs (40 steps)
• Frequent standing, walking, repetitive use of both hands to include light and firm/strong grasping and finger dexterity, near/far visual acuity, depth perception, field of vision, accommodation and ability to see colors
• Occasional reaching overhead, pushing/pulling over 100 lbs., lifting/carrying
• Seldom requires sitting, bending over, crouching, kneeling, crawling, climbing, balancing, lifting/carrying up to 50 lbs.
• Requires simple reading, writing and math skills, the ability to perform simple tasks, and coordination

Employee is required to meet and deliver our core values, service standards, and family style service.

Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.