Service Technician, Reactive Fountain

Who is Swire Coca-Cola?

We are a family‑owned bottling company with a story spanning over two centuries. Swire Coca‑Cola is one of the largest bottlers of Coca‑Cola in North America and distributes more than 50 beverage brands and flavors, creating joy for our customers every day. Our 8,000+ driven employees work hard as part of a team that delivers refreshment to over 30 million consumers across 13 states.

Join a journey with us and belong to a community of dedicated team members who think big and believe in winning together.

Visit customers in an assigned geography to diagnose and repair moderate to highly complex Coca‑Cola beverage equipment provided to customers for resale of Coca‑Cola products. Equipment includes fountain beverage dispensers, coolers, and ancillary equipment. Visits (service orders) are generally scheduled through an assigned dispatcher but can be technician‑generated proactively. Works under limited supervision.

Schedule:

Shifts will either be Tues – Sat, or Sun – Thurs. Hours will be 9:30 am – 6:00 pm or 10:30 am – 7:00 pm. Candidates must have the ability to work weekends and holidays as assigned. Pay: $33.00 – $36.00 per hour DOE. Job Level: 3.

• Diagnose multiple types of complex fountain machine equipment (e.g., B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine) to determine work, parts, and materials needed and perform required repairs.
• Travel to and from customer locations in the assigned area.
• Interact effectively and appropriately with customers, management, and associates.
• After completing a service call, clean and sanitize equipment and the work area.
• Use a handheld device to document travel, labor, and materials (parts and supplies) used for each activity.
• Check in and out equipment and materials (parts and supplies) correctly.
• Maintain accurate parts inventory (approximately $30‑$35 K value), a clean, organized, and safe vehicle.
• Attend meetings and special projects or events as assigned.
• Assist other associates and perform other duties as assigned.

• High School Diploma (or GED) required.
• Must complete B.E.S.T., Freestyle Series, ABS, Remote Refrigeration, Water Filtration, Hot Beverage, Juice Machine, and Fundamental Skills certifications within one year of hire.
• 2–4 years experience diagnosing & repairing consumer or commercial appliances required.
• 1–2 years beverage service technician (EFC, Fountain install, bottle/can reactive) experience preferred.
• Proficiency in SAP CONA, Microsoft Outlook, and PDF reader on an iPhone and/or iPad device.
• Minimum 21 years of age.
• Valid driver’s license; possible CDL requirement in some locations.
• Driving record must meet Swire’s vehicle policy requirements.
• Ability to work weekends and holidays as assigned.
• Ability to work with minimal supervision.
• Ability to lift a minimum of 50 pounds.
• Ability to work with others.

Base pay range is $33.00 to $36.00 plus bonus structure (dependent on role). Pay offered will depend on the candidate’s geographic location, prior relevant experience, and knowledge, skills, & abilities.

At Swire Coca‑Cola, we offer a comprehensive benefits package for full‑time associates and their families. Benefit options include:
Medical, Dental, Vision, Pharmacy, Medical FSA, Dependent Care FSA, Health Savings Account, Life Insurance, Supplemental Life Insurance, Accidental Death & Dismemberment Insurance, Short‑Term Disability Insurance, Long‑Term Disability Insurance, Accident Insurance, Critical Illness Insurance, Employee Assistance Program, Telehealth, Virtual Mental Health Counseling, 401(k) with Company Match, and Tuition Reimbursement. Paid time off benefits include 120 hours of Paid Vacation, 1 hour of Paid Sick Leave for every 40 hours worked, 7 Paid Holidays, 3 Paid Floating Holidays, 8 hours of Paid Volunteer Leave, up to 8 weeks of Maternity Disability Paid Leave, and up to 2 weeks of Parental Paid Leave (both based on eligibility).

Swire Coca‑Cola is an equal employment opportunity and affirmative action employer that participates in the E‑Verify program as required by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Swire Coca‑Cola does not sponsor applicants for work visas.