Transportation Router

Position Summary This position will deliver high level service by efficiently building delivery routes using specialized planning software.

Position Description

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Build Effective routes

Maintain order integrity to include correct delivery dates

Knowledgeable on State Freeways Good Phone Etiquette Excellent Customer Service Skills Support the Store to Home routing in the assigned service area

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

Knowledge -. Effective memory skills, good hand eye coordination, dependability, ability to follow directions and a strong willingness to learn.

Mental Effort – Above average concentration, above average memory; taking into consideration the amount of responsibility and product, above average time pressure and decision making Communication
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; participates in meetings. Writes clearly and informatively.

Team Work
- Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed; recognizes accomplishments of other team members.

Diversity & Ethics
- Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Dependability
- Follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan; is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time; follows policies and procedures; completes administrative tasks correctly and on time.

Initiative
- Volunteers readily; undertakes self-development activities.

Professionalism
- Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Organizational Support
- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values.

Adaptability
- Adapts to changes in the work environment; able to deal with frequent change, delays, or unexpected events.

Attendance/Punctuality
- Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Qualifications Other Qualifications1 year of relevant experience

Good verbal and written communications skills

Working knowledge of computerized applications (Word processing, spreadsheets, email)
Ability and willingness to work a flexible full-time schedule that includes weekend and holidays.

Education/Experience High school diploma or general education degree (GED).Working knowledge of computerized applications (Word processing, spreadsheets, email),Skills and

Qualifications:

A positive and pleasant personality, verbal communication, professionalism, sensitivity to confidential matters, organization team work. Good customer service, and problem skills.

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Math Ability:
Ability to perform simple mathematical calculations.

Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates and Training:
No…