Customer Service Representative

• Perform janitorial duties
• Perform all duties listed on the daily schedule
• Operate motorized cleaning equipment
• Maintain daily upkeep of assigned area
• Report incidents and hazardous conditions to supervisor
• Comply with safety rules, policies, and procedures
• Perform work assignments in a team with other employees
• Perform repetitive tasks
• Maintain clean work area
• Follow all protocols, company procedures, policies, and rules
• Take direction and respond to supervision
• Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
• Fill in during staff shortage
• Support shift lead in completing punch-list items
• Use proper personal protective equipment
• Present a professional appearance and conduct
• Understand customer service and satisfaction
• Understand reporting systems, and of the environment

• No specific education requirement
• 3-6 months training or experience preferred; or equivalent combination of education and experience
• May be required to have a valid driver’s license
• Completed all safety and task training certification
• May be required to be forklift certified
• Bilingual a plus
• Ability to read and interpret instructions, procedures, manuals, and other documents
• Strong verbal and written communication skills
• Knowledge of cleaning methods and equipment and willing to share with team
• Knowledge of the upkeep and care of the cleaning equipment
• Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Demonstrates proficiency in janitorial duties, including the operation of motorized cleaning equipment and knowledge of cleaning methods and compounds. Exhibits strong communication skills and the ability to work effectively in a team environment while adhering to safety protocols.

• Janitorial Duties
• Motorized Cleaning Equipment Operation
• Safety and Task Training Certification
• Strong Verbal and Written Communication Skills
• Knowledge of Cleaning Methods and Equipment

• Janitorial Duties
• Motorized Cleaning Equipment Operation
• Knowledge of Cleaning Methods
• Knowledge of Cleaning Compounds
• Ability to Read and Interpret Instructions

• Strong Verbal Communication
• Strong Written Communication
• Team Collaboration
• Professional Conduct

• Safety and Task Training Certification
• Forklift Certification (may be required)

• Customer Service
• Hazardous Conditions Reporting
• Daily Upkeep
• Cleaning Protocols
• Bilingual (a plus)

• Personal Protective Equipment
• Cleaning Equipment