Maintenance Supervisor

Job Title

Job Title: Maintenance Supervisor

Salary: $28 to $30 per hour. A 20% housing discount is available!

Schedule: Monday-Friday | 8:00am-5:00pm

Location: Badger Mountain Ranch

• Physical wellness: Medical, dental, vision, and mental health coverage options.
• Financial wellness: Competitive pay plus basic life insurance and matching 401(k) contributions.
• Mental and emotional wellness: Generous time‑off plan includes 10 paid holidays including a community service day and your birthday.
• Perks and more: Mentoring. Professional development. Discounts. Tuition reimbursement. Robust recognition program.

• Work with the maintenance team to ensure daily maintenance tasks, such as service requests and unit make‑ready standards are met.
• Review and track progress of service requests and identify chronic maintenance issues.
• Respond to maintenance related issues in a timely manner as outlined in Avenue5 Policy and Practices document while maintaining a professional demeanor.
• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance as dictated by state guidelines.
• Perform general carpentry duties such as wallboard repair, counter top/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
• Perform various proactive preventative maintenance including siding, painting, lighting, sprinkler, pool, golf‑cart, elevator and more.
• Responsible for work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction.
• Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and to identify issues requiring maintenance, repair or replacement.
• Oversee and assist with management of property emergencies, such as snow and other inclement weather emergencies, fires, and floods.
• Promptly communicate with maintenance supervisor and property manager concerning all maintenance issues at the property.
• Observe and promote safety and risk management in accordance with local, federal, state, and company rules and regulations.
• Help monitor response times for emergency on‑call/after‑hours maintenance assignments, and addresses issues as needed. Participate in on‑call rotation as necessary.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal, and interact courteously and professionally with current and potential residents at all times.
• Foster a positive, active and collaborative relationship with residents, other properties and associated agencies.
• Conduct pre‑move in and post‑move out apartment inspections and ensure timely completion of quality unit turns.
• Act as mentor to maintenance team.
• Maintain a professional demeanor and appearance at all times, promoting the same to entire team.
• Responsible for the administration of the company risk management program.
• Complete special projects as assigned by maintenance supervisor and/or property manager.
• Solicit suppliers and contractors when work is necessary and monitor that they are compliant according to company policy.
• Work with the property manager to ensure the team and the property are compliant per company, ownership, state and federal policies and standards.
• Walk property weekly with property leadership to collaborate on property challenges and operations.
• Responsible for ensuring maintenance costs remain within allotted property budget and providing input on expenses for future budgets.
• Other duties as assigned by property leadership.

• High school diploma or equivalent is required.
• At least three years of experience in the property management industry or directly related field.
• Possess general maintenance and carpentry skills.

• Must maintain a valid driver’s license, clean driving record and current auto insurance is required
• Ability to read, write and understand English.
• Ability to use general office equipment, such as telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills with the ability to relate to others.
• Strong organizational and time‑management skills.
• Ability to multi‑task.
• Ability to perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain professional appearance and comply with prescribed uniform policy.
• Must comply with all safety requirements.
• Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.