Hp Indigo Field Service Engineer

Position Overview

BCforward is currently seeking a highly motivated HP Indigo Field Service Engineer in Louisville KY.

Position Title: HP Indigo Field Service Engineer

Location: Louisville KY 40223

Anticipated

Start Date:

08/29/2024 (tentative)

Note:

this date is subject to change; BCforward will send official notice prior to confirmed start date.

Expected Duration: 2‑year contract with a strong possibility of extension

Job Type: Contract (40 hours per week), onsite

Pay Range: $30/hr – $34/hr

Actual compensation may vary based on location, experience, and responsibilities and does not include additional non‑standard compensation such as benefits, paid time off, or per diem.

• Provide onsite field service to diagnose and repair HP Indigo digital printing presses and related equipment.
• Perform remote support when appropriate.
• Communicate effectively with customers, documenting time, notes, assignments, and status updates.
• Service and maintain two Series 3 HP Indigo Presses and a Kurz DM Jetliner UV Inkjet module.
• Troubleshoot and repair mechanical and electrical issues with HP Indigo digital presses.
• Maintain parts and consumable supplies for the digital press department and order necessary items.
• Manage inventory of substrates, ensuring sufficient stock for specialty orders and maintaining adequate supplies of frequently used substrates.
• Calculate run time and substrate quantity required for longer custom print jobs.
• Train and mentor new HP Indigo operators.

• Experience with HP Indigo field service, including mechanical and electrical troubleshooting.
• Strong technical skills and ability to resolve customer-relation issues.
• Excellent communication skills.
• Ability to work independently and manage dispatched calls and documentation.

Indigo Printers, Printer Technician, Field Service Technician

Who to Contact: Priyanka Samindla

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at‑will regardless of the anticipated assignment duration.