Mobile Technician

High school or equivalent (Preferred)
Mechanic experience: 2 years (Preferred)
Driver’s License (Required)
Full Job Description

To diagnose and repair semi-trailers following service department processes, procedures, and systems. This is a dedicated on-site position. We do not provide roadside emergency repairs.

• Education / Training – High school diploma or equivalent with 3-5 years of industry related experience and/or training strongly preferred.
• Language Skills – Ability to read and comprehend instructions, safety rules and correspondence. Ability to write correspondence. Ability to effectively communicate information tactfully, strategically, and positively in English both one-on-one and in small group situations to customers and other employees.
• Mathematical Skills – Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to interpret bar graphs
• Computer Skills – Strong knowledge and experience in using service operating systems a plus. Ability to navigate Windows based software quickly and efficiently. Use of all current technology as a communication and efficiency tool is a must.

• Electrical Systems
• Hydraulic / Air Brake / ABS systems
• Lift Gate Systems
• D.O.T. Inspections
• Perform all levels of preventive maintenance
• Identify warrantable repairs and document using provided processes.
• Must be able to keep up in a fast-paced environment.
• Ability to multi-task, prioritize, and manage time effectively.
• Excellent organization and planning skills.
• Exhibit a strong sense of urgency and constant focus on daily efficiency and production.
• Perform repairs and inspections on all semi-trailer makes and models, such as brakes, tires, wiring etc.
• Perform basic and routine preventative maintenance on vehicles, along with DOT inspections.
• Repair/Replace vehicle components.
• Open and Close repair orders on company issued laptop.
• Manage parts inventory on the service truck.
• Accurately complete DOT forms and all other forms of documentation in timely fashion.
• Maintain a high level of productivity and be able to work within or close to most SRT times.

The Work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires the ability to apply common sense understanding to carry out instructions furnished in writing, oral, schedule or diagram form and the ability to use sound judgment when faced with complex circumstances.
• The ability to deal with problems involving several variables in standardized situations is essential, while maintaining a professional, calm manner when negotiating with a difficult customer or employee.
• The position is assigned to a mobile service truck.
• The physical exertion is moderate to heavy. The employee must be able to occasionally lift and or move up to 100 pounds.
• The employee must be capable of continuously climbing up and down into a truck. Other physical activities include walking, lifting, twisting, turning, and climbing a ladder.
• There are frequent employee and customer contacts.
• Requires the ability to operate a cell phone and personal computer, calculator, and other basic office equipment.
• It also requires the safe operation of a tow motor or pallet jack as needed.
• The position requires the use of electric hand tools used for cutting aluminum, wood, and steel.
• The employee is occasionally required to stand, walk, and drive. A valid…