Assistant Facilities Manager - Building Sys

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Full Time Richmond, VA, US

3 days ago Requisition

Salary Range: $65,000.00 To $72,000.00 Annually

GRTC is deeply connected to the communities we serve, offering opportunities to shape the future of public transit through innovative service designs, major capital projects, and a growing regional network. Every day, our work powers more than 30,000 transit trips and supports mobility for people across the region. With new routes, expanded connections, and a second bus rapid transit line under development to complement the Pulse, our ITDP Bronze Medal-winning flagship system, GRTC continues to play a central role in regional mobility.

Joining GRTC means being part of a mission-driven team with the chance to make a lasting impact on how people move and connect.

The Assistant Facility Manager supports the Facility Manager in the day-to-day management, operation, maintenance, safety, and appearance of GRTC’s internal facilities. This role serves as the primary liaison for the janitorial services contract, ensuring service levels, cleanliness standards, and contractor performance meet GRTC’s expectations. In addition, the Assistant Facility Manager assists with all internal facility-related activities, including maintenance coordination, vendor management, space planning, safety compliance, building services, and employee facility support.

The ideal candidate is highly organized, customer-focused, and capable of managing multiple priorities while maintaining a safe, clean, and efficient work environment.

Janitorial Contract Management

• Serve as the primary point of contact for the contracted janitorial services provider.
• Monitor contractor performance to ensure compliance with contract requirements, service-level agreements, and company standards.
• Conduct routine facility inspections and quality audits to assess cleanliness and service effectiveness.
• Track, document, and resolve janitorial service issues and employee concerns.
• Coordinate special cleaning requests, project work, and emergency cleaning needs.
• Review contractor invoices and verify services performed before approval.
• Participate in contract renewals, scope reviews, and vendor performance evaluations.
• Maintain records of inspections, corrective actions, and contractor communications.

Facility Operations Support

• Assist the Facility Manager in overseeing daily facility operations and building services.
• Coordinate routine, preventive, and corrective maintenance activities.
• Respond to facility service requests and ensure timely resolution.
• Support management of HVAC, electrical, plumbing, life-safety, and general building systems through internal teams and external vendors.
• Conduct routine facility inspections to identify operational issues and maintenance needs.
• Assist with managing facility budgets, purchase orders, and expense tracking.
• Coordinate facility projects, repairs, renovations, and office moves.
• Maintain facility documentation, drawings, service records, and operating procedures.

Vendor and Contractor Management

• Coordinate activities of maintenance, landscaping, pest control, security, and other facility service providers.
• Ensure vendors comply with company policies, safety requirements, and insurance requirements.
• Monitor contractor performance and maintain positive working relationships.
• Assist with vendor sourcing, bid collection, and contract administration.

Safety and Compliance

• Support facility safety programs and regulatory compliance initiatives.
• Participate in workplace inspections, safety audits, and risk assessments.
• Assist with emergency preparedness planning and response activities.
• Ensure facility operations comply with applicable health, safety, environmental, and building regulations.
• Support incident investigations and corrective action implementation.

Occupant Services and Workplace Support

• Provide responsive customer service to employees regarding facility-related concerns.
• Coordinate conference room setups,…