Facilities Manager

What You Will Do

• Coach, develop, and drive engagement with Facilities Team members and Porters
• Ensure all team members are adequately trained, equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensure timely, quality completion
• Build a team culture of pride, ownership, and proactive problem solving

• Coach, develop, and drive engagement with Facilities Team members and Porters
• Ensure all team members are adequately trained, equipped, and held to a high standard
• Delegate tasks clearly and follow up to ensure timely, quality completion
• Build a team culture of pride, ownership, and proactive problem solving

• Oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure
• Monitor the operation and proper use of all equipment, building systems, and technology
• Manage use and inventory of spare parts, maintenance supplies, and equipment
• Collaborate with the Operations team on building and grounds maintenance priorities

• Control department budgets and spending with accountability for fiscal performance
• Maintain all safety, health, and environmental policies and procedures
• Ensure all city, county, state, and federal maintenance regulations are met
• Maintain a clean driving record and manage vendor relationships effectively

• Proactively identify and address maintenance issues before they impact guests or team members
• Ensure facilities standards support the overall guest experience
• Demonstrate Topgolf's core values:
  Fun, One Team, Excellence, Courage, and Caring

Consistently achieving results, even under tough circumstances.

• Pushes the Facilities team to deliver consistently excellent venue condition and maintenance outcomes
• Maintains a track record of on-time, high-quality completion of maintenance and repair work
• Fosters urgency in the team for resolving maintenance issues before they impact guests
• Leads the team to persist and perform even when facing complex or high-priority repairs

Holding self and others accountable to meet commitments.

• Monitors maintenance metrics and holds Team members accountable for quality and completion standards
• Accepts responsibility for venue condition and takes decisive action when standards slip
• Ensures full compliance with safety, health, and regulatory requirements at all times
• Follows through on commitments to Operations leadership, vendors, and the broader team

Planning and prioritizing work to meet commitments aligned with organizational goals.

• Creates realistic maintenance schedules with tasks sequenced for maximum efficiency
• Anticipates and minimizes bottlenecks, delays, and equipment failures through proactive planning
• Aligns Facilities priorities and work plans with the broader Operations team's needs
• Balances preventive maintenance with reactive repair demands across a high-volume venue

Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

• Coaches others on how to build effective maintenance teams and addresses performance gaps directly
• Communicates clear goals, safety standards, and roles to all facilities team members
• Ensures the team has the right technical skill mix and leverages individual strengths effectively
• Rewards team efforts and accomplishments to build a culture of pride and ownership

• 3+ years of facilities management experience for a large or multi-unit venue
• Certificate and two years of documentable HVAC or electrical journeyman-level experience
• Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair
• Experience building and leading a team, highly preferred
• High school diploma or equivalent
• Must have a clean driving record
• Excellent communication, time management, and organizational skills
• Availability to work varied shifts, including evenings, weekends, and holidays
• Must be 21 years of age or older as required by state or local law

• Ability to sit occasionally for administrative and…