Facilities Manager

What You Will Do

Lead the Facilities Team: coach, develop, and drive engagement with Facilities Team members and Porters; ensure all team members are adequately trained, equipped, and held to a high standard; delegate tasks clearly and follow up to ensure timely, quality completion; build a team culture of pride, ownership, and proactive problem solving.

Manage Venue Maintenance and Operations: oversee the maintenance, repair, and replacement of all equipment, systems, and infrastructure; monitor the operation and proper use of all equipment, building systems, and technology; manage use and inventory of spare parts, maintenance supplies, and equipment; collaborate with the Operations team on building and grounds maintenance priorities.

Control Costs and Compliance: control department budgets and spending with accountability for fiscal performance; maintain all safety, health, and environmental policies and procedures; ensure all city, county, state, and federal maintenance regulations are met; maintain a clean driving record and manage vendor relationships effectively.

Uphold Safety and Standards: proactively identify and address maintenance issues before they impact guests or team members; ensure facilities standards support the overall guest experience; demonstrate Topgolf's core values:
Fun, One Team, Excellence, Courage, and Caring.

• Drives Results: consistently achieve results, push the team for excellent venue condition and maintenance outcomes, maintain a track record of on‑time, high‑quality work, foster urgency before guests are impacted.
• Ensures Accountability: monitor maintenance metrics, hold team members accountable, accept responsibility, ensure compliance with safety and regulatory requirements.
• Plans and Aligns: create realistic maintenance schedules, anticipate and minimize bottlenecks, align priorities with Operations, balance preventive maintenance with reactive repair demands.
• Builds Effective Teams: coach team, communicate clear goals, ensure right technical skill mix, reward team efforts.

• 3+ years of facilities management experience for a large or multi‑unit venue.
• Certificate and two years of documentable HVAC or electrical journeyman‑level experience.
• Knowledge of welding, soldering, building maintenance, construction, and mechanical/electrical repair.
• Experience building and leading a team, highly preferred.
• High school diploma or equivalent.
• Clean driving record.
• Excellent communication, time management, and organizational skills.
• Availability to work varied shifts, including evenings, weekends, and holidays.
• Must be 21 years of age or older as required by state or local law.

Ability to sit occasionally for administrative and scheduling tasks; stand and walk frequently; speak and listen clearly; near and far visual acuity; lift and carry items up to 50 lb. frequently, occasional lifts above 50 lb.; bend, stoop, kneel, crouch, reach overhead; work at varying heights; navigate tight restricted spaces; grip, manipulate hand and power tools; operate seated motorized equipment including a Kubota UTV;

work in and transition between extreme temperature environments; work in elevated noise levels requiring hearing protection.

Health, dental, vision, 401(k) team member match, and free mental well‑being platform for qualifying employees.

Topgolf is a global sports and entertainment community committed to equal opportunity and preventing discrimination and harassment based on legally protected diversity characteristics. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve.