Treatment Coordinator River Forest IL

At Novick Orthodontics, we create smiles for a lifetime. Dr. Darshana Novick and our team are passionate about delivering care that improves their patients’ oral health and transforms their lives. We are committed to providing a comfortable, welcoming environment, where you’ll feel right  are currently looking for a full‑time Treatment Coordinator to join our wonderful team! Below is more information about the position:

• Health insurance
• 401(k)/IRA retirement plan
• Paid time off
• Paid vacation days
• Paid holidays
• 1 hour lunch period
• CE credit reimbursement
• Uniform reimbursement

• Monday: 9:30AM-6:00PM
• Tuesday: 11:00AM-7:00PM
• Wednesday: 7:30AM-3:00PM
• Thursday: 9:30AM-6:00PM
• Friday: 9:30AM-1:00PM

• Dental experience preferred but not required
• Manage and oversee patients’ appointments and treatment plans
• Convert new patients into active patients and prepare welcome and exit packets
• Connect patients with the doctors and establish a relationship
• Review and explain treatment plans and fee to patients
• Perform follow up calls, texts, emails, and mail for all patients
• Actively participate in the External Marketing Committee
• Practice marketing promotions to increase patient conversion
• Assist in planning a semi–monthly one–on–one lunch with our scheduling coordinators and the treatment coordinators
• Take responsibility for the cleanliness of the exam/consultation room
• Take responsibility for meeting end of the month production goals
• Help Clinical Coordinator organize in–house educational seminars
• Purchase all materials used for new patients
• Be an active participant in staff meetings and committee meetings
• Perform other tasks as assigned by the doctor
• Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation
• Monitor Novick Orthodontic email inbox and track patient reports
• Highly energetic with interpersonal and customer service skills