Assistant Director of Enterprise

Position: Assistant Director of Enterprise Applications
Position Title:

Assistant Director of Enterprise Applications

Department:
Information Technology

Reports to:

Director of Web and Application Systems

Position Summary:

The Assistant Director of Enterprise Applications plays a key role in the administration, optimization, and strategic development of the University's enterprise systems, with primary responsibility for the Student Information System (SIS) and its integrations. This position combines technical depth with operational leadership and project management. The Assistant Director partners closely with campus partners such as Enrollment Management, Office of the Registrar, Business Office, Academic Affairs, University Advancement, Student Success and Engagement, and Institutional Research to ensure data integrity, system reliability, and scalable solutions that support institutional goals.

The Assistant Director will also serve as a member of a cross-functional, University stakeholder team to share knowledge, innovate, explore, and choose new products as needed. The Assistant Director also collaborates with the Dominican University Information Technology (DU-IT) security team to advocate for and implement best practices related to data and information security.

Duties/Responsibilities:

* Supervisory Scope:

* This role may supervise student employees.

* Student Information System (SIS) Administration

* Configure modules, maintain data integrity, and manage upgrades and patches.

* Troubleshoot complex system issues in collaboration with functional offices.

* Develop documentation and system governance standards.

* Systems Integration & Data Management

* Design, implement, and maintain integrations between the SIS and third-party systems (e.g., LMS, CRM, financial aid system, payment platform, housing, analytics tools).

* Develop and maintain SQL queries, stored procedures, and reports to support institutional reporting and operational needs.

* Use Power Shell to automate administrative tasks, data processes, and system workflows.

* Monitor data exchanges and resolve data discrepancies across systems.

* Support API-based integrations and secure data transmission protocols.

* Reporting & Business Intelligence Support

* Partner with the Office of Institutional Research and functional departments to support data extraction and reporting needs.

* Ensure compliance with data governance, FERPA, and institutional data policies.

* Develop data validation routines and reconciliation processes.

* Project Management

* Lead or co-lead enterprise application projects from requirements gathering through implementation and post-go-live support.

* Develop project plans, timelines, and documentation.

* Ensure projects align with institutional priorities and IT strategic plans.

* Operational Leadership

* Assist the Director of Systems and Analytics Services in strategic planning for enterprise applications.

* Participate in change management planning and user communication efforts.

* Contribute to disaster recovery and business continuity planning for enterprise systems.

* University Service/Departmental Expectations:

* Serve as a member of the Data Management Committee (DMC), a University shared-governance entity focused on data and information management.

* Attend all departmental and other planning meetings. At the request of the CIO, represent the division at additional campus or external meetings, events, or gatherings.

* Participate in occasional after-hour, weekend, or holiday support needs, upgrades, or emergency scenarios.

* Engage in university service work that promotes collaboration and community building. This includes participating in organizational initiatives, supporting campus events, contributing to community outreach, and fostering a diverse and inclusive environment through involvement in various staff-driven activities and groups.

* Other duties as required and/or assigned.

Required Qualifications:

* Bachelor's degree.

* Minimum three (3) years of full-time professional experience in enterprise systems administration or related technical role.

* Demonstrated experience administering or supporting a Student Information System/Enterprise Resource Planning system.

* Experience integrating third-party systems with a SIS/ERP using APIs, flat-file transfers, or middleware.

* Proficiency in:

* SQL (query development, data analysis, stored procedures).

* Power Shell scripting and automation.

* Experience managing or leading technical projects.

* Strong analytical and troubleshooting skills.

* Ability to translate technical concepts into functional language for non-technical stakeholders.

Preferred Qualifications:

* Master's degree in a related field.

* Work experience in a higher education environment.

* Experience with Jenzabar One.

* Experience with IBM Cognos.

* Experience with any of the following systems:
Slate, Paycor, PowerFAIDS, Maxient, eResLife, Raisers Edge.

* Experience with Microsoft SharePoint administration and development.

* Experience with ETL tools.

* Experience with document management/process…