Digital Content Creator & Strategist

Concordia University Chicago (CUC) invites applications for the full‑time, exempt position of Digital Content Creator & Strategist. As a member of the University Communications team, this position is integral to the University's social media strategy and broader communications plan, as we work to share our identity and values as a Christian university in the Lutheran tradition. The role reports to the Assistant Vice President of University Communications and is an in‑person position based in River Forest, IL.

• Develop and execute CUC's social media strategy, enhancing institutional visibility, reputation, and alignment with brand and Lutheran identity.
• Plan and manage the social content calendar; produce and publish platform‑optimized graphics, photos, and short‑form video.
• Capture still photography and short‑form, social‑first video on campus and at events, providing real‑time social coverage for high‑priority events.
• Write accurate, on‑brand captions; ensure accessibility (alt text, captions) and compliance (FERPA/copyright/UGC consent).
• Monitor channels through social listening; engage/respond appropriately and route inquiries as needed.
• Track trends and surface relevant insights to internal teams; analyze performance and deliver regular reports that inform strategy.
• Collaborate across campus offices to reflect the full University experience.
• Partner with the Director of Video Production Services to maintain consistent multimedia standards and support non‑social video projects as needed.
• Govern University‑affiliated accounts: audit, recommend maintain/improve/discontinue actions, vet new requests, and guide secondary account managers on policies and best practices.
• Coordinate timely dissemination of news, announcements, and crisis/emergency communications when applicable.
• Support special projects and contribute to broader University Communications initiatives; model professional, accurate, and timely communication and continuous improvement.
• Candidates must support and be committed to the mission and identity of Concordia University Chicago, a university of The Lutheran Church‑Missouri Synod.

• Social strategy:
  Ability to develop and execute platform‑specific strategies that balance substance, design, and engagement.
• Content creation:
  Proficient photography and videography; strong writing, editing, and storytelling.
• Tools:
  Experience with Adobe Creative Suite, Microsoft Office, and social/content management tools.
• Platforms and trends:
  Expertise in major social platforms; awareness of emerging technologies and best practices.
• Analytics:
  Strong skills in digital analytics, reporting, and translating insights into action.
• Project management:
  Excellent organization; able to manage multiple projects, prioritize, and meet deadlines in a fast‑paced environment.
• Collaboration and independence:
  Works effectively across teams and functions; able to operate autonomously when needed.
• Quality and process:
  Concept development, process improvement, and commitment to accuracy, detail, and professional standards.

Five (5+) years of relevant experience in digital content creation, social media management, or multimedia storytelling; prior management of social media accounts for a business or organization. Previous experience in higher education is a plus (not required).

A bachelor's degree in marketing, communications, public relations, digital media, photography, film production, graphic design, or related discipline is required.

Starting salary is $50,000 to $60,000 per year, depending on qualifications and experience. Concordia University Chicago offers the following benefits:

• Health, Dental, and Vision Insurance
• Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
• Disability and Survivor Plan (Basic Life Insurance)
• Employee Assistance Program (EAP)
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Accident Insurance
• Critical Illness Insurance
• Tuition benefits (available for employees and qualified dependents)

Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church‑Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

Concordia University Chicago does not generally sponsor employment visas except for positions that oversee, teach, or support international programs.